Essays about: "hotel industry"

Showing result 1 - 5 of 93 essays containing the words hotel industry.

  1. 1. Designing a digital key for hotel applications

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Niels Dikken; [2020]
    Keywords : Hotel applications; digital key; perceived safety; check-in check-out; user-journey;

    Abstract : Although hotels have already started to implement online check-ins and digital keys in their applications, there has not been much research on the design of these prominent features. This thesis focuses on designing a digital key that is both easy to use and perceived as safe. READ MORE

  2. 2. Business Intelligence in the Hotel Industry

    University essay from Linnéuniversitetet/Institutionen för informatik (IK)

    Author : Rei Shahini; [2020]
    Keywords : Business Intelligence; Hotel Industry; Big Data; Artificial Intelligence; Hospitality; Tourism;

    Abstract : Applications of artificial intelligence (AI) in hospitality and accommodation have taken an enormous percentage of service-provision, helping automate most of the processes involved such as booking and purchasing, improving the guest experience, tracking of guest preferences and interests, etc. The aim of the study is to understand the roles, benefits and issues with the improvement of business intelligence (BI) in hospitality. READ MORE

  3. 3. Tourism and marine resource conservation tentacle in tentacle? Zanzibari hotels as biosphere stewards in support of octopus closures

    University essay from Stockholms universitet/Stockholm Resilience Centre

    Author : Michael Bohlin; [2020]
    Keywords : Corporate biosphere stewardship; tourism; marine resource conservation; small-scale fisheries; Zanzibar; trade; value chain; octopus; signal dilution; Mashirikiani ya kibiosphere stewardship; utalii; uhifadhi wa rasilimali zabahari; wavuvi wadogo wadogo; Zanzibar; biashara; mnyororo wa thamani; pweza; signal dilution;

    Abstract : Tourism fuels the Zanzibari economy but adds to the depletion of marine resources. However, the concept of corporate biosphere stewardship suggests that companies with consolidated power can influence sustainability pathways. READ MORE

  4. 4. An App for Measuring Guest Satisfaction During a Hotel Stay

    University essay from Lunds universitet/Ergonomi och aerosolteknologi

    Author : Stina Andreason; Ebba Lundvall; [2020]
    Keywords : User Experience; Rating Systems; Evaluation; Hotel Reviews; Guest Satisfaction; Technology and Engineering;

    Abstract : Denna studie berör gästnöjdhet och återkoppling vilka är viktiga aspekter när man arbetar med kunder. Speciellt inom hotellindustrin är detta viktigt då bra service handlar om att känna sin gäst. Hotellen vill veta alla bekymmer eller funderingar som gästen har medan de är kvar på hotellet för att kunna kompensera innan de lämnar. READ MORE

  5. 5. Social Sustainability in COVID-19 Crisis : The Case of the Hotel Industry

    University essay from Uppsala universitet/Företagsekonomiska institutionen; Uppsala universitet/Företagsekonomiska institutionen

    Author : Daniel Milojevic; Beka Katsadze; [2020]
    Keywords : COVID 19; hotel industry; social sustainability; crisis management.;

    Abstract : The COVID-19 outbreak, travel restrictions, or other safety norms had a huge negative impact on the world hotel industry from the beginning of 2020. In response to the crisis majority of the hotels all around the world had decided to get closed temporarily. READ MORE