Essays about: "hotel thesis"

Showing result 16 - 20 of 102 essays containing the words hotel thesis.

1. 16. Reaching the Service Recovery Paradox : Using the Anchoring Effect to Reduce Required Monetary Compensation

   University essay from Högskolan i Gävle/Avdelningen för ekonomi

   Author : Jesper Björkman; Nathalie Kron; [2022]
   Keywords : service failure; service recovery; service recovery paradox SRP ; anchoring effect; cognitive bias;

   Abstract : Aim: When service failures occur, companies must use service recovery actions to recover customer satisfaction. The service recovery paradox refers to the paradox which occurs when a customer is more satisfied after successful service recovery, than they would have been if no failure had occurred. READ MORE

3. 17. A comparative study on Innovation management processes in the context of developing and developed countries

   University essay from Högskolan i Gävle/Avdelningen för ekonomi

   Author : Nishat Jahan Islam; Mohammad Shafiul Basar; [2022]
   Keywords : Innovation management; Innovation management in developing and developed countries; Innovation in different cultures; Manage innovation; SPOTS model.;

   Abstract : Aim: Innovation gets to be the pivotal factor for surviving and sustaining a business in the long term. The scenario of innovation management could be performed in a very particular way among developed, developing, and under-developed countries. READ MORE

4. 18. Unwelcome: a study on the Employees´ Perspective on Sex Trafficking in the Hotel industry in Amsterdam

   University essay from Södertörns högskola/Turismvetenskap

   Author : Eleonora Rossi; [2021]
   Keywords : Sex trafficking; Hotel Industry; Employee´s perspective; Netherlands; Amsterdam;

   Abstract : Sex trafficking is a form of modern slavery which includes the sexual exploitation of individuals for personal gain. It currently affects 4 million people globally, and around 9 thousand in Europe. READ MORE

5. 19. Where Service Recovery Meets its Paradox : A search for the level of Service Recovery required for the Service Recovery Paradox to occur in the Hotel Industry

   University essay from Högskolan i Gävle/Företagsekonomi

   Author : Andreas Edström; Beatrice Nylander; [2021]
   Keywords : service failure; service recovery; service recovery paradox; service recovery hotel industry; customer satisfaction;

   Abstract : Title: Where Service Recovery Meets its Paradox - A search for the level of Service Recovery required for the Service Recovery Paradox to occur in the Hotel Industry  Level: Student thesis, final assignment for Bachelor Degree in Business Administration  Author: Beatrice Nylander & Andreas Edström  Supervisor: Patrik Sörqvist  Date: 2021 – June  Aim: The purpose of this study was to, within the hotel industry, investigate at what level of service recovery the service recovery paradox will come into existence.  Method: Two surveys have been conducted where 190 respondents were introduced to a scenario- based service failure in the hotel industry. READ MORE

6. 20. Amaranten: a flower worth picking? - a case study on NREP's SEK 1.5 billion acquisition of Hotel Amaranten in the midst of a global pandemic

   University essay from Handelshögskolan i Stockholm/Institutionen för finansiell ekonomi

   Author : Joshua Zippis; Antonio Melani; [2021]
   Keywords : Covid-19; Hotel acquisition; Real estate asset; Transaction process; Valuation analysis;

   Abstract : The thesis analyses the underlying rationales behind the decision of the Real Estate Private Equity firm NREP to acquire Amaranten from Nordic Choice Hotels and the market environment under which the acquisition took place. The Swedish hotel market has during the last decade experienced a record strong growth, and all-time high occupancy rates. READ MORE