Essays about: "importance of Service"

Showing result 1 - 5 of 644 essays containing the words importance of Service.

  1. 1. Improve Customer Engagement by Implementation of Service Robot - A case study in collaboration with Husqvarna Group

    University essay from Göteborgs universitet/Graduate School

    Author : Jiao Yang; Xiaojuan Liao; [2021-07-08]
    Keywords : Frontline service robots; Customer engagement; Perceived innovativeness; Service experience; Customer satisfaction; Asset-builder business;

    Abstract : Background and Purpose: Customer engagement has strategic importance for firms since itenhances the performance of the firm in various aspects. Nowadays, firms are employingadvanced technology to increase customer engagement. READ MORE

  2. 2. BORN DIGITALS A Multiple Case Study on the Internationalization Process of Nordic Healthtech Firms

    University essay from Göteborgs universitet/Graduate School

    Author : Johanna Carlson; Philippe Muller; [2021-06-29]
    Keywords : SME internationalization; Born Digitals; digitalized value chain; digital healthcare services; Nordic healthtech industry; internationalization speed; geographical expansions; networks;

    Abstract : MSc in International Business and Trade.... READ MORE

  3. 3. Intermodal High-Capacity Transport for Pre- and Post-Haulage - A multiple-case study of the potential for high-capacity rail-road transport in the Swedish freight transport market

    University essay from Göteborgs universitet/Graduate School

    Author : Franca Hiemisch; Ricardo Vaz; [2021-06-28]
    Keywords : high-capacity transport; pre- and post-haulage; intermodal rail-road transport; LHVs; operational cost; external cost;

    Abstract : MSc in Logistics and Transport Management.... READ MORE

  4. 4. Internationalization and business networks: From a network outsider to an insider A multiple case study in Rwanda

    University essay from Göteborgs universitet/Graduate School

    Author : Sandro Aničić; Erik Broström; [2021-06-28]
    Keywords : Business networks; Network facilitators; Network insidership; Africa; Rwanda;

    Abstract : MSc in International Business and Trade.... READ MORE

  5. 5. Financial Justifications for the Software-as-a-Service Business Model Trend Based on Financial Differences between Companies in the Software-as-a-Service and Pharmaceutical Industry

    University essay from Göteborgs universitet/Företagsekonomiska institutionen

    Author : Johannes Lindvall; Daniel Olsson; [2021-02-24]
    Keywords : Software-as-a-Service; Pharmaceutical; Financial differences;

    Abstract : The Software-as-a-Service (SaaS) business model is a new type of business model that hasgained great attention from both researchers and practitioners. The rapid growth has resultedin a more and more refined business model and is described as the future of software. Thus, itis not unexpected that the model is frequently used for many start-ups. READ MORE