Essays about: "improvements for CRM system"

Found 4 essays containing the words improvements for CRM system.

1. 1. Analysis and improvements of information management - A case study about information management at an SME

   University essay from Lunds universitet/Teknisk logistik

   Author : Marcus Lindén; [2014]
   Keywords : Information System; ERP Enterprise Resource Planning ; CRM Customer Relationship Management ; WMS Warehouse Management System ; FMIS Financial Management Information System ; Return of Investment ROI ; Technology and Engineering;

   Abstract : Bakgrund: OF Ekeri är ett nationellt företag med kontor i Markaryd. De levererar och hyr ut ett stort utbud av olika typer av lastbilssläp som till exempel släpvagnar, påhängsvagnar och reservdelar. Nästan alla företag i dag har någon form av informationssystem, men många av dem är ineffektiva. READ MORE

3. 2. Crucial Factors in Customer Relationship Management : A Chinese Perspective of the Telecommunication Industry

   University essay from Sektionen för ekonomi och teknik (SET)

   Author : Yan Song; Bin Wei; [2011]
   Keywords : Customer Relationship Management; CRM; CRM system; Chinese CRM system; important factors in CRM system; improvements for CRM system;

   Abstract : Customer Relationship Management (CRM) which focuses on the relationship with customers has become more and more important in business management. CRM is a managerial system based on technological applications which can help companies to get competitive advantages. READ MORE

4. 3. Extranet in Development of Supply Chain

   University essay from Institutionen för ekonomi

   Author : Maria Leivo; [2006]
   Keywords : extranet; supply chain; information sharing;

   Abstract : Extranets as they have come to be termed are revolutionizing supply chains and their management. Companies and organizations with quite different internal information systems can now access data from other supply chain members. Information can be shared easily and at relatively low cost. READ MORE

5. 4. User Driven Software Development in a Small Company

   University essay from Blekinge Tekniska Högskola/Institutionen för arbetsvetenskap och medieteknik

   Author : Christina Hansson; [2002]
   Keywords : Participatory Design; Extreme Programming; Customer Relationship Management; user driven development; flexible development process; FRI; Idavall;

   Abstract : Field studies, interviews and participative observations have been the main methods in this master thesis where the author has studied, and partially participated, in the development process of a booking system called FRI. Idavall is the small company that develops this suc-cessful software despite small resources. READ MORE