Essays about: "innovating customer value"
Showing result 1 - 5 of 9 essays containing the words innovating customer value.
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1. Disruptive external forces as a catalyst for service innovation : Influencing forces of facility service innovation processes due to changing customer behavior
University essay from Karlstads universitet/Handelshögskolan (from 2013)Abstract : Service innovation is an important component for service business through its applicability in development and accretion that promotes business operations. The service innovation process can be created and maintained through interaction between the actor and the customer, where mutual value is being created through collaboration. READ MORE
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2. High-Tech is for Everyone: A Case Study of Commercialization to the Restaurant Industry
University essay from Lunds universitet/ProduktionsekonomiAbstract : Commercialization has been recognized as one of the most difficult phases of the innovation process. Failure rates are high, even for products with the potential to address real needs and deliver real customer value. This master's thesis explores commercialization in an even more challenging business context than the typical case. READ MORE
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3. Innovating Inside the Box - An Exploratory Comparative Case Study of Regulations’ Impact on Innovation in the Insurance Industry
University essay from Göteborgs universitet/Graduate SchoolAbstract : Innovation in general is an important driver for economic growth and consumer welfare. However, with the purpose of consumer protection and ensuring stability of the financial system, the insurance sector is bound to follow stricter regulations than most other sectors. READ MORE
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4. Capability Perspective on Circular Business Models Implementation : From Capability Deployment to Value Creation and Capture
University essay from Linköpings universitet/Företagsekonomi; Linköpings universitet/Filosofiska fakultetenAbstract : Thesis’ background This thesis intends to contribute to the literature gap identifying when connecting the literature on capabilities required for the transition towards circular business models and the literature that investigates the value creation and capture in these business models. Research aim Identifying the key capabilities that facilitate the transition towards circular business models and investigating their use for value creation and capture Methodology A qualitative approach was followed, and semi-structured interviews were conducted with four managers working at companies that are experiencing circular business models Findings Eight key capabilities were identified from this research including: (1) Developing the systemic thinking, (2) Managing the circular network,(3) Managing knowledge, (4) fostering open innovation, (5) Understanding customer’s requirement for exploring the wasted value, (6) Designing products for longevity, (7) Innovating in the sale and use phase and (8) managing circular suppliers to close the loops between the end use and the production. READ MORE
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5. Bridging the gap between Innovation and Value Creation in Public Services : Case Study of a Public Transport Authority
University essay from KTH/TransportplaneringAbstract : In the past, left to themselves, private sector companies have developed the field of operations management using a Goods-Dominant Logic (GDL). These developments were adapted by the public sector as a means to improve their service delivery. READ MORE
