Essays about: "innovation and customer satisfaction"
Showing result 16 - 20 of 60 essays containing the words innovation and customer satisfaction.
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16. The Impact of Environmental Management on Financial Performance in SMEs, Sweden
University essay from Blekinge Tekniska Högskola/Institutionen för industriell ekonomiAbstract : Environmental management plays one of the key roles in the current corporate world due to its benefits on brand identity, competitiveness, and customer satisfaction The relationship between environmental management and financial performance has been the focus of many studies in the recent 20 years, however, a steady conclusion is missing on this topic. The impact of environmental management on financial performance in Swedish SMEs in the energy sector has been investigated in this quantitative study. READ MORE
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17. Middle managers during organizational change : A qualitative study on middle managers role, ability, and approach to resistance in the process of operational change
University essay from Umeå universitet/FöretagsekonomiAbstract : Middle managers have come to be a natural part of large companies' structure. In additionto this, change has become more prominent for all types of businesses because of rapidchanges in demand. READ MORE
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18. Understanding The Business Value Of Customer Data From Connected Services - An exploratory case study of what business value an emerging automotive OEM can create from customer data generated by connected services
University essay from Göteborgs universitet/Graduate SchoolAbstract : The rapid development of connectivity accelerated by a myriad of emerging technologies contribute to an ever-growing volume of data in which companies have realized the need for, and value of, becoming data-driven. Data, and more specifically, customer data, is thus a promising area for transforming insights into actions which identifies new value creation opportunities to enhance business performance. READ MORE
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19. A strategy for improving reliability in assembly processes
University essay from Mälardalens högskola/Akademin för innovation, design och teknikAbstract : This report presents an explorative examination of the scientific literature regarding current methods utilized in mixed-model assembly lines and the challenges that are faced. Empirical data from a real mixed-model assembly line was collected and analyzed to explore the application of the identified methods and the problems that are faced in a realistic situation. READ MORE
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20. Going the Extra Mile : Urban Delivery of Large Goods
University essay from KTH/Skolan för industriell teknik och management (ITM)Abstract : In light of the growing e-commerce and rising population in cities, along with the ongoing climate crisis, the efforts to improve transportation options are intensifying. Thus, the field of last-mile delivery, i.e., the last stretch of transportation to an end customer, is becoming an increasingly researched topic. READ MORE