Essays about: "innovation and customer satisfaction"

Showing result 6 - 10 of 60 essays containing the words innovation and customer satisfaction.

1. 6. From photovoltaics to microgrids : A case study on Loccioni and how its tailored solutions compete with standardized products in the energy utility industry

   University essay from Uppsala universitet/Institutionen för samhällsbyggnad och industriell teknik

   Author : Jakob Mehlig; Simon Rosén; [2023]
   Keywords : Niche markets; Tailored solutions; Standardization; Customer relationship management; Dominant logic;

   Abstract : Global industries are undergoing significant sustainability transitions, presenting new opportunities for R&D and innovation-driven companies. Rather than competing in large markets, these companies thrive in specialized niches. READ MORE

3. 7. Exploratory Innovations and Exploitation of Knowledge after Large Scale Agile Transformation : A Case Study at an Energy Utility R&D Department

   University essay from KTH/Skolan för industriell teknik och management (ITM)

   Author : Firas Daraiseh; [2023]
   Keywords : Agile Manifesto; Agile Principles; Large Scale Agile Transformation; Innovation; Organizational Ambidexterity; Knowledge Transfer.; Agilt manifest; agila principer; stor skala agil transformation; innovation; organisatorisk ambidextri; kunskapsöverföring.;

   Abstract : Many organizations from and outside of the IT industry are trying to implement Agile in their ways of working via large scale transformations. The organizations feels the need to become Agile in order to increase their client satisfaction, deliver their product faster, and compete in the rapidly changing market. READ MORE

4. 8. Chatbots and Customer Satisfaction in routine banking assistance: A comparative study between India and Sweden

   University essay from Högskolan i Halmstad/Akademin för informationsteknologi

   Author : Arya Hari; [2023]
   Keywords : Chatbots; Digital Services Innovation; Customer Satisfaction; Routine Banking Assistance; Digital Transformation; Financial Services;

   Abstract : With the proliferation of digital services and technologies, industries, including thebanking sector, are looking for innovative ways to improve customer experience. The criticalaspect of improving customer experience is increased customer satisfaction, which helps toattract new customers and to retain existing ones. READ MORE

5. 9. The relevant aspects of Lean to ensure reliability in electronic hardware development : Case organization-Bosch Rexroth, Mellansel

   University essay from Högskolan i Halmstad/Akademin för företagande, innovation och hållbarhet

   Author : Pallab Barua; Lijo Johnson Kanjiraparambil; [2023]
   Keywords : Lean aspects; Lean and product development; Lean and reliability;

   Abstract : Product development is considered an important key factor in the fourth industrial revolution (Industry 4.0) as products are becoming more competitive and complex due to market competition. Currently, customer satisfaction mostly depends on product reliability especially when it comes to electronics hardware. READ MORE

6. 10. Digital transformation in interior design industry using human-centered design : Addressing internal limitations in the furniture, fixtures, and equipment department and enhancing satisfaction of corporate clients and interior design professionals of UAE-based interior design company

   University essay from Mälardalens universitet/Akademin för innovation, design och teknik

   Author : Yuliya Urban; [2023]
   Keywords : ;

   Abstract : This research provides a comprehensive analysis of the commercial furniture sales industry, with a focus on identifying how digital technologies can be utilized to improve customer satisfaction. The study explores the various internal limitations that can impact customer satisfaction, such as communication breakdowns, lack of collaboration, and inefficient project management processes. READ MORE