Essays about: "internal customer"

Showing result 1 - 5 of 296 essays containing the words internal customer.

  1. 1. The Challenges of a Swedish SME in Entering the Chinese market - A case study on the market entry process of Cibes Lift Group AB to the Chinese market

    University essay from Göteborgs universitet/Graduate School

    Author : Malthe Vesström; Syed Nabil Raiyan; [2019-03-19]
    Keywords : SME; internationalization; emerging market; China; barriers; internal; external; challenges;

    Abstract : MSc in International Business and Trade.... READ MORE

  2. 2. A case study on managing customer data to comply with GDPR

    University essay from Karlstads universitet/Handelshögskolan (from 2013)

    Author : Shahriar Hossain; [2019]
    Keywords : GDPR; Personal data; Data protection; Information system;

    Abstract : Abstract This bachelor thesis paper presents a case study on the technical actions undertaken by a company in order to manage its customers’ personal information in compliance to GDPR (General data protection regulation), a law that was introduced on the 25th May of 2018. GDPR imposes strict responsibilities on the companies dealing with personal information. READ MORE

  3. 3. Responsible paper sourcing in a global matrix organised retail company

    University essay from SLU/Dept. of Forest Products

    Author : Annie Sandgren; [2019]
    Keywords : CSR; paper industry; reputational risk; supply network; traceability; försörjningsnätverk; pappersindustrin; spårbarhet;

    Abstract : Pressure from regulation as well as customer demand on responsibly sourced and produced goods and services is greater than ever. IKEA is considered a bench mark company as regards CSR in global supply chains and now a system needs to be put in place to also secure responsible paper sourcing. READ MORE

  4. 4. HELLO, HOW CAN I HELP YOU? THE FUTURE OF CUSTOMER SERVICE IN SWEDISH SERVICE COMPANIES

    University essay from Göteborgs universitet/Graduate School

    Author : Carl Lindberg; Elvira Zandhers; [2018-08-02]
    Keywords : Customer service; Future of Customer Service; Factors; Trends; Uncertainties; Scenario;

    Abstract : MSc in Innovation and Industrial Management.... READ MORE

  5. 5. Holding on to the positive aspects of being small: A multiple case study exploring product innovation processes in knowledge-intensive companies by incorporating the variable of company growth

    University essay from Göteborgs universitet/Graduate School

    Author : Carolina Bååt; Viktoria Östblom; [2018-08-01]
    Keywords : ;

    Abstract : MSc in Innovation and Industrial Management.... READ MORE