Essays about: "internal service"

Showing result 1 - 5 of 302 essays containing the words internal service.

  1. 1. What is Value in Healthcare? A Qualitative Study of the Patient Perspective on Value

    University essay from Handelshögskolan i Stockholm/Institutionen för företagande och ledning

    Author : Rasmus Steffensen; Daniel Söderberg; [2019]
    Keywords : patient value; value-creation; healthcare; patient organisations; value-based healthcare;

    Abstract : The definition of value in healthcare has been subject to an extensive academic and medial debate over the last years. Although several frameworks for value in healthcare have been developed, most do not consider the patient perspective when defining value. READ MORE

  2. 2. Service Quality, Customer Satisfaction and Brand Loyalty in the Swedish Subscription Video On Demand-Industry : A mixed methods study on what factors of service quality affect customer satisfaction and brand loyalty within the subscription based video-on- demand services amongst 18-29 year olds in Sweden.

    University essay from Högskolan i Jönköping/IHH, Företagsekonomi; Högskolan i Jönköping/IHH, Företagsekonomi; Högskolan i Jönköping/IHH, Företagsekonomi

    Author : Elliot Strand; Viktor Sandell; Oliver Berg; [2019]
    Keywords : Subscription video on demand SVOD ; Service Quality; Customer Satisfaction; Brand Loyalty;

    Abstract : The main objective of this research is to measure the relation between different dimensions, or constructs of service quality with customer satisfaction and brand loyalty; thereby identifying the most important factors of service quality that affect customer satisfaction and brand loyalty, in the context of subscription video on demand (SVOD) services in the Swedish market. This study utilised a mixed methods approach divided into two stages, whereof the first involved multiple focus groups for collecting qualitative data. READ MORE

  3. 3. Employee CSR engagement matters : A study about how to influence employees' CSR engagement

    University essay from Umeå universitet/Företagsekonomi; Umeå universitet/Företagsekonomi

    Author : Lydia Sundén; Beatrice Neiderstam; [2019]
    Keywords : Corporate social responsibility; CSR; employee engagement;

    Abstract : Companies that have a well-formulated Corporate Social Responsibility (CSR) practice is one step in the right direction of contributing to a prosperous society where future generations are not compromised. Although companies may have a CSR practice, it is not guaranteed that that the practice is effective. READ MORE

  4. 4. Branding Public Transportation in Sweden

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Djenane Liasse; Jana Tigges; [2019]
    Keywords : Branding public transportation; Attitude towards Advertisement; Attitude towards Brand; Self-brand connection; Brand fit; Green Branding; Love Branding; Technology Branding; Business and Economics;

    Abstract : Purpose: The purpose of this thesis it to investigate if and how branding in public transportation can influence sustainable consumer behaviour. It is of interest to analyse the influence of different branding concepts (green, love and technology) on attitude towards public transportation, the intention to use and recommend it. READ MORE

  5. 5. Developing services based on Artificial Intelligence

    University essay from Karlstads universitet/Fakulteten för hälsa, natur- och teknikvetenskap (from 2013)

    Author : Marcus Karlsson; [2019]
    Keywords : Artificial intelligence; AI; AI service development; AI development challenges; AI development process framework; Industrial AI services.; Artificiell intelligens; AI; AI tjänsteutveckling; AI utvecklingsutmaningar; AI utvecklingsprocess; Industriella AI tjänster;

    Abstract : This thesis explores the development process of services based on artificial intelligence (AI) technology within an industrial setting. There has been a renewed interest in the technology and leading technology companies as well as many start-ups has integrated it into their market offerings. READ MORE