Essays about: "kundperspektiv"
Showing result 1 - 5 of 20 essays containing the word kundperspektiv.
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1. Co-creating value: A service provider and customer perspective : A case study of cyber security services in the electric utility sector
University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälleAbstract : Purpose – This study aims to investigate the challenges faced by service providers in developing value propositions for cyber security services, as well as the challenges encountered by customers when purchasing these services. Thereby, bridging the gap regarding value proposition development for cyber security services in a business-to-business context. READ MORE
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2. Monetizing on-premises software : An explorative study on revenue models of B2B software providers
University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälleAbstract : Purpose: The purpose of this study is to increase the understanding of useful revenue models for B2B oriented providers of on-premises software. To fulfill the purpose, two research questions are answered. READ MORE
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3. The future of payment systems for public charging of electric vehicles in Sweden : An analysis of possibilities and challenges for a common payment system
University essay from KTH/Industriell ekonomi och organisation (Inst.)Abstract : The Swedish car fleet is currently amidst a transition of electrification. This increases the need for an extensive charging infrastructure, and thereby smoothly functioning payment methods for charging. READ MORE
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4. Door closing sound quality related to door sealing stiffness
University essay from KTH/Marcus Wallenberg Laboratoriet MWLAbstract : The door closing action is a recurrent situation when using a vehicle, and its sound is therefore a common sensation, which would elicit pleasant feelings. Sensory pleasantness is an important aspect in terms of customer’s perspective, and it can be a contributing factor when deciding to buy or not a specific vehicle. READ MORE
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5. The value perception gap between customers and sellers : A case study on aftersales services within maritime industry
University essay from Karlstads universitet/Handelshögskolan (from 2013)Abstract : Increased competition and lower margins on products cause many traditional manufacturing companies to resort to services to increase revenues and differentiate themselves from competitors. A challenge manufacturing companies and their sellers face within this change lie within understanding what their customers value in the contexts of service and how to convey these values into superior value propositions. READ MORE