Essays about: "literature on hotels and customer Care"

Found 1 essay containing the words literature on hotels and customer Care.

  1. 1. Certification- possibilities and challenges for obtaining sustainable tourism

    University essay from Lunds universitet/Institutionen för tjänstevetenskap

    Author : Sofie Ullström; [2009]
    Keywords : certification; business ethics; csr; sustainability; tourism industry and customer management; Tourism; Turism; Social Sciences;

    Abstract : The purpose of this thesis is to analyze the possibilities and challenges of certification for obtaining sustainable tourism. On the basis of the purpose, I have designed two research questions. 1.Which are the possibilities of certification? 2. READ MORE