Essays about: "literature review of customer satisfaction quality of service"
Showing result 1 - 5 of 13 essays containing the words literature review of customer satisfaction quality of service.
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1. Topic Modeling for Customer Insights : A Comparative Analysis of LDA and BERTopic in Categorizing Customer Calls
University essay from Umeå universitet/Institutionen för matematik och matematisk statistikAbstract : Customer calls serve as a valuable source of feedback for financial service providers, potentially containing a wealth of unexplored insights into customer questions and concerns. However, these call data are typically unstructured and challenging to analyze effectively. READ MORE
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2. Incentive models to improve the installation service of solar panels - a Case Study at E.ON New Solutions
University essay from Lunds universitet/Teknisk logistikAbstract : Background The importance of services is increasing, and companies need well-developed service contracts to ensure the service providers perform at a satisfying level. In contracts, performance-dependent rewards (incentives) can be used to stimulate the agent to act desirably. This master thesis focuses on E. READ MORE
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3. SALES-ORIENTED MINDSET IN A SERVICE-ORIENTED ENVIRONMENT : - Organizing customer service operations for higher quality and efficiency
University essay from Umeå universitet/FöretagsekonomiAbstract : Efficiency in the manufacturing industry is not a new phenomenon; Toyota andMotorola were to companies that early found a way to eliminate waste by inventing theefficiency models Lean and Six Sigma. For Sweden’s economy, the manufacturingindustry plays an important role in which the forestry industry accounts for around70,000 employees. READ MORE
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4. Service Quality Perspective and Customer Satisfaction: : Xingya Technical Communication Company
University essay from Högskolan i Gävle/FöretagsekonomiAbstract : Aim: The purpose of this study is to investigate the evaluation and conceptualization of service quality and its interactive impacts for customer satisfaction. This study provides some positive and constructive proposal to make up the service gap ,and provides preliminary results supported by SERVQUAL model to measure the mutual interactions between service quality and customer satisfaction. READ MORE
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5. Skapande av varaktiga relationer mellan en inköpsorganisation och leverantörer
University essay from SLU/Dept. of Forest ProductsAbstract : Den svenska skogsindustrin utgör en viktig hörnsten för landets välfärd. För att industrierna ska vara verksamma krävs tillräckliga volymer av skoglig råvara, vilket kan innebär att skogsbolagen hamnar i en beroendeställning gentemot de privata skogsägarna. READ MORE