Essays about: "literature review of customer satisfaction"

Showing result 26 - 30 of 75 essays containing the words literature review of customer satisfaction.

  1. 26. Potential analysis of track-and-trace systems in the outbound logistics of a Swedish retailer

    University essay from Jönköping University/Internationella Handelshögskolan

    Author : Nils-Ole Bolte; Daniel Christopher Goll; [2020]
    Keywords : Outbound logistics; Track-and-trace technologies; Swedish retailer; Process optimization;

    Abstract : Supply chain visibility has become a crucial factor for companies in times of globalization and customer satisfaction. Track-and-trace technologies are important tools in order to enhance supply chain visibility. READ MORE

  3. 27. Inventory Management: A case study at Volvo Construction Equipment

    University essay from Mälardalens högskola/Akademin för innovation, design och teknik

    Author : Parth Jwala; [2020]
    Keywords : buffer management; lean inventory; inventory management; the theory of constraints; continuous improvement;

    Abstract : • Introduction In today’s world, manufacturing companies are keen to adopt lean methodologies to sustain an everchanging market. One way companies grow their business is by increasing customer satisfaction, customization and running the business in the optimal scenario. READ MORE

  4. 28. Impact of Big Data Analytics in Industry 4.0

    University essay from Linnéuniversitetet/Institutionen för informatik (IK)

    Author : Sofia Oikonomidi; [2020]
    Keywords : Big Data; Industry 4.0; SWOT;

    Abstract : Big data in industry 4.0 is a major subject for the currently developed research but also for the organizations that are motivated to invest in these kinds of projects. The big data are known as the large quantity of data collected from various resources that potentially could be analyzed and provide valuable insights and patterns. In industry 4. READ MORE

  5. 29. Managing the bi-directional flow of materials to increase customer satisfaction and reduce cost : A case study at Sandvik Mining and Rock Technology

    University essay from Högskolan i Gävle/Industriell ekonomi

    Author : Catharina Cannava; [2019]
    Keywords : material flows; customer satisfaction; reduce costs; supply chain management; logistics management;

    Abstract : Purpose: This thesis explores the bi-directional flows of material perceived by manufacturing firms in the supply chain and accordingly derive suggestions to properly manage these flows to increase customer satisfaction and reduce cost. Methods: A literature review was summarized in a conceptual framework. READ MORE

  6. 30. Investigative analysis of CRM System Implementation and the challenges attached to its integration into existing ERP System. From an Organization Perspective : A case study of a Freight Forwarding Company in Sweden

    University essay from Högskolan i Jönköping/IHH, Centre of Logistics and Supply Chain Management (CeLS)

    Author : Kingsley Fredrick; Danielle Christopher; [2019]
    Keywords : ERP; CRM; Relationship Management; Freight Forwarding Industry; Customer Satisfaction;

    Abstract : Enterprise Resource Planning and Customer Relationship Management are two essential concepts in the global supply chain. These aspects are considered to be the backbone of organizational success as they ensure that the upstream and downstream members of the chain are working effectively to deliver services that meet the standards and the customer’s requirements. READ MORE