Essays about: "literature review of customer satisfaction"

Showing result 6 - 10 of 53 essays containing the words literature review of customer satisfaction.

  1. 6. Incentive models to improve the installation service of solar panels - a Case Study at E.ON New Solutions

    University essay from Lunds universitet/Teknisk logistik

    Author : Beata Gynnerstedt; Anneli Håkansson; [2021]
    Keywords : Incentive model; buyer-supplier-customer service triad; service contracting; incentives in contracts; Technology and Engineering;

    Abstract : Background The importance of services is increasing, and companies need well-developed service contracts to ensure the service providers perform at a satisfying level. In contracts, performance-dependent rewards (incentives) can be used to stimulate the agent to act desirably. This master thesis focuses on E. READ MORE

  2. 7. A Review of Artificial Intelligence used in Assortment Planning : A Suggested Approach Applied in the Fast Fashion Industry

    University essay from KTH/Industriell ekonomi och organisation (Inst.)

    Author : Alexandra Kosovic; Jeanna Peebo; [2021]
    Keywords : Fast fashion; supply chain management; category sales planning; assortment planning; artificial intelligence; supply chain analytics; Snabbt mode; försörjningskedja; kategoristyrning; sortimentsplanering; artificiell intelligens; supply chain analytics;

    Abstract : The short life cycles and highly variable demand in the fast fashion market causes various challenges in a retailer’s supply chain management processes. The essential task at hand is to provide the right product, at the right time, and at the right place. READ MORE

  3. 8. How is employee turnover related to employee retention? A systematic review on two sets of meta-analyses.

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Amanda Enander; José Cardoso; [2020]
    Keywords : retention; turnover; meta-analysis; review; employee; country; industry; sector; Business and Economics;

    Abstract : For years researchers have studied retention and turnover, yet there is still no single solution for the problem of balancing both these concepts in organizations. Turnover is defined as the rupture of ties between an employee and his/her organization, whilst retention is defined as the option of the employee to stay in the organization while not looking out for other job alternatives. READ MORE

  4. 9. Survival in the Retail Apocalypse : A qualitative study about surviving the retail apocalypse as a retailer

    University essay from Högskolan Kristianstad/Fakulteten för ekonomi; Högskolan Kristianstad/Fakulteten för ekonomi

    Author : Måns Nilsson; Christoffer Oveby; [2020]
    Keywords : ;

    Abstract : The retail apocalypse has a significant impact on the retail sector as we know it. The retail apocalypse is the reason for a harsh economic climate for physical retail stores throughout the world. The purpose of this study was to examine how sales personnel in retail stores can act as a competitive advantage when facing the retail apocalypse. READ MORE

  5. 10. Compliane management for IoT startup companies : A case study at Sony Network Communications

    University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik och samhälle

    Author : Fredrik Tånnander; [2020]
    Keywords : ;

    Abstract : Internet of Things (IoT) revolutionise the society of today and tomorrow. IoT redefines technology and innovation, our perception of technology and creates a disruptive market for new products and services. The market of IoT is projected to expand exponentially in coming years, both in terms of a growing customer base and new market actors. READ MORE