Essays about: "logistics service dimensions"

Showing result 1 - 5 of 8 essays containing the words logistics service dimensions.

  1. 1. Service Quality in the Eyes of Sporadic Spectators : A Quantitative Study for HV71 with a Modified Sportscape Framework

    University essay from Jönköping University/IHH, Marketing and Logistics; Jönköping University/IHH, Marketing and Logistics

    Author : Zimon Karlsson; Gustav Carlsson; [2020]
    Keywords : service quality; sporadic spectator; spectator sport; total service quality; HV71; hockey; services; service dimensions; quantitative study; fans; service kvalité; åskådare; åskådarsport; HV71; hockey; tjänster; kvantitativ studie; fans;

    Abstract : Introduction: Sports consumption is a unique human experience in which consumers invest both money and emotions where the game becomes the main focus of the event and constitutes what is known to be a sporting event. Sports organizations are required to track how their service quality is perceived during these events in order to understand the values of their spectators and to evaluate levels of satisfaction. READ MORE

  2. 2. Understanding current and future requirements on logistics service offerings in the Danish construction industry

    University essay from Lunds universitet/Teknisk logistik

    Author : Erik Dufberg; Anton Forsström; [2019]
    Keywords : Logistics service offerings; logistics service dimensions; Danish construction industry; customer requirements.; Technology and Engineering;

    Abstract : Purpose - The purpose of this research is to create a better understanding of what the current and future customer requirements are on logistics service offerings in the Danish construction industry and how the studied case company can better match these. Methodology - The research was conducted as a case study. READ MORE

  3. 3. Improvement of Sustainability by Vertical Supply Chain Collaboration at Logistics Service Providers : - A Multiple Case Study

    University essay from Linnéuniversitetet/Institutionen för ekonomistyrning och logistik (ELO); Linnéuniversitetet/Institutionen för ekonomistyrning och logistik (ELO)

    Author : Malte Heuer; Malo Joly; [2018]
    Keywords : Vertical Supply Chain Collaboration; Sustainability; Logistics Service Provider; Information Sharing; Joint Decision Making; Incentive Sharing; Goal Congruence; Joint Knowledge Creation;

    Abstract : Background: Today’s organizations operate in a competitive and dynamic business environment in which the attainment of economic, social and environmental sustainability targets has become crucial for firms. Supply chain collaboration is considered as a strategic issue for the fulfillment of these targets. READ MORE

  4. 4. Risk management in using VMI system : Comparative and explorative study of Chinese and Swedish household appliance companies

    University essay from Linnéuniversitetet/Institutionen för ekonomistyrning och logistik (ELO); Linnéuniversitetet/Institutionen för ekonomistyrning och logistik (ELO)

    Author : Yaru Zhang; Li Tian; [2016]
    Keywords : ;

    Abstract : Authors: Zhang Yaru & Tian Li Tutor: Petra Andersson Title: Risk management in using VMI system ----- Researching between Chinese and Swedish household appliance companies Background & problem discussion: Due to potential of supply chain management is enormous to improve productivity, customer service and cost reduction, Vendor Managed Inventory (VMI) is one of the supply chain management strategies, by improving the effectively of supply chain to get the competitive advantage for companies. In the Swedish and Chinese household appliance companies have a common agreement about using VMI system in order to reduce operating costs. READ MORE

  5. 5. Identifying critical service issues in the service encounter – a first step in the development of a conceptual model for the shipping industry

    University essay from Lunds universitet/Institutionen för service management och tjänstevetenskap

    Author : Claas Boomgaarden; [2015]
    Keywords : LSQM; Shipping Industry; Service Science; Service Dominant Logic; Relationship Marketing; PDSQ; INDSERV; SERVQUAL; Service Encounter; Service Quality; Social Sciences;

    Abstract : Title Identifying critical service issues in the service encounter – a first step in the development of a conceptual for the shipping industry Author Claas Boomgaarden Key Words Service Quality, Service Encounter, SERVQUAL, INDSERV, PDSQ, LSQM, Shipping Industry, Service Science, Service Dominant Logic, Relationship Marketing Purpose The purpose of this research is to provide a first step in the development of a conceptual model for service quality in the shipping industry. Theoretical Perspectives This study is embedded in the theoretical field of service quality. READ MORE