Essays about: "logistics service quality"

Showing result 21 - 25 of 53 essays containing the words logistics service quality.

1. 21. Measuring Performance of an Order-to-Delivery Process : A study at Scania CV AB

   University essay from KTH/Industriell produktion

   Author : Philip Sundström; Klara Tollmar; [2018]
   Keywords : Logistics; Supply Chain Management; Order-to-Delivery; Performance Measurements; Key Performance Indicators; Lead Time; Delivery Performance; Logistik; försörjningskedja; order till leverans; prestationsmått; nyckeltal; ledtid; leveransprestanda;

   Abstract : The Order-to-Delivery (OTD) process covers the entire flow from an initiated order until the productor service is delivered to the customer. OTD is considered a core flow in order to successfully deliverproducts according to the customer’s needs. READ MORE

3. 22. A systematic approach to assess the relocation of the business centres to a logistics platform: A case study on DHL Freight AB (Sweden)

   University essay from Högskolan i Gävle/Industriell ekonomi

   Author : Jewel Augustine Rozario; Osman Abdelkader Hamid; [2018]
   Keywords : Relocation; Logistics Park; Logistics Platform; Urban Freight Transport; City logistics; Sustainable Development; Value-Added Service; CO2 Emissions; Simulation; Mixed Methods; Intermodality.;

   Abstract : The relocation of logistic companies’ from the inner centres to the logistic platforms significantly affects both the supply chain management and the urban sustainability development. Recently the concept of city logistics and intermodality has received a significant attention from both academics and decision makers. READ MORE

4. 23. Challenges of Multimodal Transport Services:The Case of Ethiopian Shipping and Logistics Service Enterprise : Ethiopia- Sweden-Denmark and UK trade routes operation

   University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

   Author : Habtesilase Ketema Demse; [2018]
   Keywords : Logistics; Multimodal Transport Service; Multimodal transport operator; Shipping Agents; Shippers; and Supply Chain;

   Abstract : Abstract Purpose: is to identify the challenges of multimodal transport service of ESLSE in the Europe trade routes operation from origin up to destination and to analyze the contribution of network partners to ESLSE solving these challenges.   Design\Data collection\Approach: This thesis relied on qualitative research design in order to identify the key challenges of multimodal transport services and to show how the network partners contribute to solving these challenges. READ MORE

5. 24. The Swedish Container Shipping Industry: An Analysis of Service Quality Perception and its Measurement

   University essay from Lunds universitet/Institutionen för tjänstevetenskap

   Author : Héloïse Duault; [2018]
   Keywords : Supply Chain Logistics; Transportation; Shipping Industry; Container Shipping; Sweden; Service Quality; Quality Perception; Business-to-Business; Seaport Services; Social Sciences;

   Abstract : Title: The Swedish Container Shipping Industry: An Analysis of the Service Quality Perception and its Measurement Purpose of the paper: The aim of this research paper is to gain a greater understanding of the container shipping industry. This way the notion of service quality can be brought to the given industry and acknowledge the perceptions of various actors regarding the aspects of quality in seaports. READ MORE

6. 25. Exploring Customer Service in Reverse Logistics Operation: A case study

   University essay from Lunds universitet/Institutionen för tjänstevetenskap

   Author : Johanna Witt; [2018]
   Keywords : Reverse logistics; reverse distribution; B2B environment; perceived service quality; Social Sciences;

   Abstract : In today´s supply chains, it often ends by the consumer but as seen with reverse logistics the consumers are the starting point on the reverse flow. Reverse logistics is the opposite route from the usual supply chain and the literature stresses the importance of designing a reverse logistics network, where reverse distribution is essential to reach efficiency. READ MORE