Essays about: "management approach and employee satisfaction"

Showing result 1 - 5 of 27 essays containing the words management approach and employee satisfaction.

1. 1. Navigating Employee Job Satisfaction and Performance: An empirical study of FinTech adoption in a Finnish bank

   University essay from Umeå universitet/Företagsekonomi

   Author : Saher Sakr; Maiju Viitanen; [2023]
   Keywords : financial technology; fintech; technology adoption; technology acceptance; technology resistance; technology implementation; employee satisfaction; employee performance; financial institutions; traditional financial institutions; banks; banking industry; finnish banks; op bank; digitalization; digital financing; innovation in banking; artificial intelligence; blockchain; robo-advising; peer-to-peer; internet-of-things; mobile banking; online banking; theory of reasoned action; technology acceptance model; unified theory of acceptance and use of technology; motivational model;

   Abstract : While FinTech is a relatively recent subject in academic literature, it is widely acknowledged as one of the most notable innovations within the financial industry. Despite the growing interest in FinTech, there is currently a lack of comprehensive understanding regarding the exact implications it will have on established financial institutions. READ MORE

3. 2. The effects of servicescape on customer satisfaction and possible implications on customer retention within movie theater industry

   University essay from Mälardalens universitet/Akademin för ekonomi, samhälle och teknik

   Author : Fareed Ahmedi; Mustafa Al Salhi; Felix Huynh; [2023]
   Keywords : SF Bio; Movie theaters; Cinema; Leisure Service; Servicescape; Strategic Roles of Servicescape; Three Dimensions of Servicescape; Five Servicescape Factors;

   Abstract : Research questions: How does the servicescape in movie theaters, with a particular focus on SF Bio Västerås, influence customer satisfaction and retention, and what are the perceived quality and challenges associated with its implementation? Purpose: The purpose of this study is to explore how movie theaters, such as SF Bio Västerås, use servicescape to influence customer service experience. The study aims to investigate the customers' perceived quality of movie theater servicescape and its impact on customer satisfaction and retention. READ MORE

4. 3. Don't hesitate to communicate! - A mixed-method study on communication around the future way of working and its effects on communication-, employee satisfaction and commitment in post-Covid Sweden.

   University essay from Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

   Author : Elena Nisser; Thanh Nguyen Thanh; [2022]
   Keywords : communication clarity; future way of working; post-pandemic; communication satisfaction and employee satisfaction; affective commitment;

   Abstract : The Covid-19 pandemic caused many companies across the world to adopt a telework system with little or no preparation. The new way of working and the new method of communication between employees and organizations resulted in a high level of uncertainty. READ MORE

5. 4. Impactful Digital Transformation for Retail Employees : A Case Study

   University essay from KTH/Skolan för industriell teknik och management (ITM)

   Author : Amanda Aniansson; Sarah Ebrahimi; [2022]
   Keywords : Digital Transformation; Digital Impact; Retail; Smart Devices; Employee Efficiency; Job Satisfaction; Digital transformation; digital inverkan; detaljhandel; smart enheter; effektivitet hos arbetstagare; arbetstillfredsställelse;

   Abstract : The rapid growth of e-commerce and omnichannel retailing is redefining the role of brick-and-mortar stores. To remain competitive, retailers should leverage digital technologies without compromising the presence of frontline workers, to meet customer expectations. READ MORE

6. 5. The effect of social relationships on employee retention in a remote working context : A qualitative case study on which Talent Management practices an organisation use to retain talented employees in a remote context

   University essay from Jönköping University/Högskolan för lärande och kommunikation

   Author : Julia Svensson; Linn Danielsson Wiksell; [2021]
   Keywords : Talent Management; Responsible Talent Management; Inclusive TM; Employee retention; Remote work; Work from home;

   Abstract : Talent Management (TM) is a well-used practice to identify, attract, develop, and retain the most valuable resource in an organisation: talented employees. The concept TM emerged when organisations started to detect increased demands and technological changes in the business market. READ MORE