Essays about: "management control system in service organization"

Showing result 6 - 10 of 11 essays containing the words management control system in service organization.

  1. 6. The challenge of managing support functions in a complex organization - A case study of how NCC manages their shared service center

    University essay from Handelshögskolan i Stockholm/Institutionen för redovisning och finansiering

    Author : Johanna Ahlin Ludvigsson; Karolina Kenttä; [2013]
    Keywords : shared service center; support functions; management control system; tensions; complex organizations;

    Abstract : A challenge large complex organizations are facing today is how to become more efficient. By having a shared service center (SSC) and thus concentrating the support functions within the organization, the producing units can instead focus on their core business. READ MORE

  2. 7. Management Control Systems and Perceived Stress in a Public Service Organization

    University essay from Företagsekonomiska institutionen

    Author : Claes Palm; [2012]
    Keywords : Perceived Stress; Management Control; Employee Control; Feedback; Coping;

    Abstract : A popular notion is that an employee that experiences low control together with high demand is more likely to perceive stress. Management control has been intensified in public service organizations after New Public Management reforms, which is presumed to come at the expense of employee control. READ MORE

  3. 8. Central Control in a Decentralized Organization -A case study of Svenska Handelsbanken

    University essay from Göteborgs universitet/Företagsekonomiska institutionen

    Author : Daniel Karlsson; Helena Jonebrant; [2011-06-20]
    Keywords : Centralization; Control; Culture; Decentralization; Handelsbanken; Management; Organization;

    Abstract : Background and problem: Much research has been conducted on how organizations use management control tools to optimize their business. Traditionally, centralized organizations strive for better control and the central departments are responsible for figuring out the best way of action and inform the sub units about this corporate practice. READ MORE

  4. 9. Supply Chain Inventory Control-Methods for Coordination and Evaluation

    University essay from Lunds universitet/Produktionsekonomi

    Author : Henrik Håkansson; Adam Åkerman; [2011]
    Keywords : Customer The ones utilizing the services provided by the Service Organization. In most cases not the same people buying the services. Daily Management Short-term and operative management; not necessarily conducted on a daily basis; but generally referred to as Daily Management. Enterprise Sibling companies found under the same company umbrella; whose employees are the Service Organization’s customers. Errand A matter; sent in by the customer; for HRSC to solve. Consists of either an order or a question. HRSC Human Resources Support Centre. KPI Key Performance Indicator; measuring vital activities within an organization. “A More Efficient Service Organization” An ongoing project within the Service Organization; aiming at creating an environment in which continuous improvements are embedded in the organizational culture. Payroll PA Payroll and Personal Administration. Process within HRSC; and consequently; the Service Organization responsible for the salary disbursement and solving non-salary related errands. PSM Production Safety Matrix. Tool traditionally used within the manufacturing industry to log occurring process problems; and thereby; identifying problem- and improvement areas. SLA Service Level Agreement between buyer and the Service Organization. Specifies what kind of services that are to be included in the value offer and to what price. Service Organization The object of study and client-company. Is part of a larger group of enterprises; and responsible for delivering support services to those.; Technology and Engineering;

    Abstract : Background As a part of the Service Organization’s earlier initiated and at the moment on-going project; “A more efficient Service Organization”, daily management has been identified as playing a major part. The starting-point for this has been to gain insight into how the Service Organization is actually performing and how it would be possible to measure, follow-up and visualize this performance. READ MORE

  5. 10. Performance Management in Lean Production

    University essay from Ekonomihögskolan, ELNU

    Author : Oghenefejiro Awaritoma; [2010]
    Keywords : ;

    Abstract : Background: Lean production and performance management are very important aspect in the production process because when activities that do not add value to a product are not reduced or eliminated it would amount to waste which would eventually result to unnecessary cost for the organization. Thus it is vital to have the right performance management system in place to control of the organization. READ MORE