Essays about: "management thesis title on SERVICE"

Showing result 1 - 5 of 37 essays containing the words management thesis title on SERVICE.

  1. 1. Powering Tomorrow - Implementation of Battery Energy Storage System in today's Power Grid

    University essay from Lunds universitet/Produktionsekonomi

    Author : Henrik Ramström; Krenar Gerxhaliu; [2024]
    Keywords : Battery energy storage system; Technology strategy; Resource based view; Technology acquisition; Technology life cycle; Virtual power plant; Value proposition; Ancillary services; Energy market; Innovation; Product development; Technology and Engineering;

    Abstract : Title Powering Tomorrow - Implementation of Battery Energy Storage System in today's Power Grid Authors Henrik Ramström and Krenar Gerxhaliu Supervisor Ingela Elofsson, Dept. of Production Management, Faculty of Engineering, Lund University Maricruz Bravo, Flower Infrastructure Technologies AB Background We are currently undergoing a transition in the industrial development, taking place globally. READ MORE

  2. 2. The Instant Need to Shop

    University essay from Lunds universitet/Institutionen för tjänstevetenskap

    Author : Siri Lindgren; Louise Borg; [2022]
    Keywords : Instant shopping; Instagram; technology adaptation; retailer-consumer encounter; digital shopping channels; social media; retail industry; Social Sciences;

    Abstract : Abstract Title: The Instant need to shop - A qualitative study mapping out retailers perception of instant shopping Course: SMMM40, Service Management: Master’s (Two Years) Thesis (Spring 2022) Authors: Louise Borg & Siri Lindgren Supervisor: Devrim Umut Aslan Date of submission: 2022-05-17 Key words: Instant shopping, Instagram, technology adaptation, retailer-consumer encounter, digital shopping channels, social media, retail industry Aim and research questions: The aim of the study is to examine and get an in-depth understanding of retailers' perception and usage of shopping on social media in relation to consumers and technology adaptation. The research questions for the study is: How do retailers adapt to and use instant shopping? How do retailers perceive the encounter with consumers through instant shopping? Theoretical framework: The theoretical framework that has been applied in the study are technology adaptation, technology acceptance model (TAM) and retailer-consumer interface. READ MORE

  3. 3. Comparing single- and multi-echelon methods for inventory control of spare parts at Volvo

    University essay from Lunds universitet/Produktionsekonomi

    Author : Alexander Larsson; Jakob Bengtsson; [2022]
    Keywords : Single-echelon; Multi-echelon; Spare parts; Inventory Control; Supply Chain Management; Technology and Engineering;

    Abstract : Title: Comparing single- and multi-echelon methods for inventory control of spare parts at Volvo Authors: Jakob Bengtsson & Alexander Larsson Supervisors: Johan Marklund, Lund University | Christian Beckers & Johan Lid- vall, Volvo Background: Spare parts logistics is an area particularly concerned with challenges related to inventory control. The parts are vital to secure the functionality of critical equipment and the management of its supply chain tends to be complex. READ MORE

  4. 4. Customers perception of Artificial Intelligence as Chatbots in CRM

    University essay from Högskolan i Halmstad/Akademin för företagande, innovation och hållbarhet

    Author : Elsa Kuylenstierna; Hanna Trägårdh; [2021]
    Keywords : CRM; customer relationship management; chatbots; artificial intelligence; ai; marketing; customer service; business administration; gen z; gen y; generations;

    Abstract : ABSTRACT  Title: Customers perception of Artificial Intelligence as Chatbots in CRM  Subject: Bachelor thesis in business administration, 15 hp  Authors: Hanna Trägårdh & Elsa Kuylenstierna  Supervisor: Klaus Solberg Söilen  Examiner: Ulf Aagerup  Keywords: Artificial intelligence, Chatbots, Customer Relationship Management, Generation Z, Generation Y  Purpose: The purpose of this study is to determine the perception Swedish customers from Gen Z and Gen Y have of companies using chatbots in customer relationship management. Furthermore the study will analyze if the different generational groups perceive chatbots in different ways. READ MORE

  5. 5. A comparison of rail and sea freight from Europe to Asia

    University essay from Lunds universitet/Teknisk logistik

    Author : Jackie Berg; Louise Pettersson; [2021]
    Keywords : Sea freight; Rail freight; Transportation mode selection; Asia; Transportation; Technology and Engineering;

    Abstract : Title: A comparison of rail and sea freight from Europe to Asia Authors: Jackie Berg & Louise Pettersson Supervisors: Jan Olhager, Department of Industrial Management and Logistics, Faculty of Engineering, Lund University Malin Gejde, Shipping Manager, Tetra Pak AB Background: Transportation mode selection has become a more strategic part of a well-functioning supply chain as globalization, environmental concerns, and security requirements have become more important. Currently, sea freight is the most used transportation mode for Tetra Pak when transporting goods between Europe and Asia. READ MORE