Essays about: "master thesis in IT crm"

Showing result 1 - 5 of 9 essays containing the words master thesis in IT crm.

  1. 1. Critical Success Factors for Integration of Enterprise Resource Planning System

    University essay from Högskolan i Gävle/Företagsekonomi

    Author : Kambiz Kafi; [2018]
    Keywords : ERP; Legacy System; Critical Success Factors CSF ; Business Process Changes; Strategic and Tactic CSFs; Software Configuration; Software Alignment; Integration of ERPs;

    Abstract : Title: Critical Success Factors for Integration of Enterprise Resource Planning System   Level: Student thesis, final assignment for Master Degree (one year) in Business Administration   Author: Kambiz Kafi   Supervisor: Dr. Maria Fregidou-Malama   Examiner: Dr. READ MORE

  3. 2. Automotive Fleet Sales Management

    University essay from Lunds universitet/Produktionsekonomi

    Author : Jakob Olsson; Gustav Westling; [2016]
    Keywords : Fleet sales; fleet cars; company cars; management; internal best practices; organizational learnings; business sales strategy; NFA; LeaseCo; automotive industry; trend analysis; future best practices; digitalization connectivity; omni-channel; WLTP; customer and vehicle data; online sales; direct sales; B2B; B2C; dealerships; CRM; business model disruption; Technology and Engineering;

    Abstract : Background The Master’s Thesis Case Study Company is a premium brand automotive OEM. In the Swedish fleet car (or company car) market, the company is lagging behind its main competitors in terms of market share a fact that is not true for several other European markets. READ MORE

  4. 3. How can loyalty programmes improve brand loyalty?

    University essay from Högskolan i Gävle/Avdelningen för ekonomi

    Author : Gideon Mekonnen Jonathan; Anna Kapetanakis; [2015]
    Keywords : Brand loyalty; loyalty programmes; customer loyalty; retail industry;

    Abstract : Title: How can loyalty programmes improve brand loyalty? Level: Final assignment for Master Degree in Business Administration Author: Anna Kapetanakis, and Gideon Mekonnen Jonathan Supervisor: Sarah Philipson (Assistant Professor) Date: June, 2015 Aim: To investigate how customers loyalty can be improved through loyalty programmes. Method: Mixed approach, both qualitative and quantitative data, is chosen for this study. READ MORE

  5. 4. Development of a cloud service and a mobile client that visualizes business data stored in Microsoft Dynamics CRM

    University essay from Uppsala universitet/Institutionen för informationsteknologi

    Author : Jeton Mustini; [2015]
    Keywords : Dynamics CRM; Beslutstödssystem;

    Abstract : In this master thesis a prototype application is developed to help decision makers analyze data and present it so that decision makers can make business decisions more easily. The application consists of a client application, a cloud service, and a Microsoft Dynamics CRM system. READ MORE

  6. 5. Predicting Customer Churn at a Swedish CRM-system Company

    University essay from Linköpings universitet/Databas och informationsteknik; Linköpings universitet/Tekniska högskolan

    Author : David Buö; Magnus Kjellander; [2014]
    Keywords : ;

    Abstract : This master thesis investigates if customer churn can be predicted at the Swedish CRM-system provider Lundalogik. Churn occurs when a customer leaves a company and is a relevant issue since it is cheaper to keep an existing customer than finding a new one. READ MORE