Essays about: "motivation job satisfaction"

Showing result 1 - 5 of 39 essays containing the words motivation job satisfaction.

  1. 1. Enhancing an airline’s internal marketing to improve service quality and customer loyalty : A qualitative study expanding the Internal Marketing Model based on the case of Germania.

    University essay from Högskolan i Jönköping/IHH, Företagsekonomi; Högskolan i Jönköping/IHH, Företagsekonomi; Högskolan i Jönköping/IHH, Företagsekonomi

    Author : Daniela Westerlund; Hilz Leila; Paula Schmidt; [2019]
    Keywords : Service Quality; Customer Loyalty; Customer Satisfaction; Service Marketing; Internal Marketing; Airline Industry; Employee Motivation; Employee Empowerment;

    Abstract : Background: Due to the deregulation of the European airline industry within the 1980’s, competition between airlines has intensified greatly. The emergence of low-cost carriers has given rise to the competition on price. READ MORE

  2. 2. WORKPLACE VALUES, SUSTAINABLE EMPLOYMENT AND TURNOVER INTENTION: A GENERATIONAL PERSPECTIVE

    University essay from Umeå universitet/Institutionen för psykologi; Umeå universitet/Institutionen för psykologi

    Author : Olivia Brinck; Hanna Larsson; [2019]
    Keywords : COPSOQ; millennials; workplace; motivation; employees; satisfaction; values; commitment; leadership; sustainability; turnover intention behavior; career advancement; COPSOQ; millenniegenerationen; arbetsplats; anställda; tillfredsställelse; engagemang; motivation; hållbarhet; personalomsättningsbeteende; karriärsavancemang; värderingar; ledarskap.;

    Abstract : What makes a person willing to leave their job? What makes an employment sustainable?Research have been conducted to explain employee turnover based on three different aspects; a person’s intent to leave, company failure to satisfy the employee’s expectations of the work and sustainable employment. This thesis aimed to investigate work values, employee turnover intention and sustainable employment among the Millennial generation at Company X, a Swedish company working with logistics (n = 59). READ MORE

  3. 3. Performance management systems in customer service

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Marcus Grass; [2019]
    Keywords : Performance management; human resource management;

    Abstract : When management sets performance goals the expectation is that employees should strive to reach them, they are used to drive motivation and increase performance. However, the task of instituting performance goals should not be taken lightly. The goals need to fair, measurable, and accepted by the employees who are to adopt them. READ MORE

  4. 4. Antecedents of Public Service Motivation : a Study of Swedish Municipalities

    University essay from Högskolan Kristianstad/Fakulteten för ekonomi; Högskolan Kristianstad/Fakulteten för ekonomi

    Author : Jakub Bronk; Samer Alsabbaghalsmadi; [2019]
    Keywords : Motivation; Public Service Motivation; antecedents; Swedish municipalities; individual factors socio-historical factors; organizational factors; job satisfaction; managerial position;

    Abstract : Public Service Motivation is a concept of a rather short history. It refers to an altruistic form of motivation to serve the interests of a broader community and appears in the way individuals react towards motives grounded mainly within public institutions. READ MORE

  5. 5. The Effect of Leading Behavior and Style of Project Manager on the Retention of Skillful ICT Project Workers

    University essay from Uppsala universitet/Industriell teknik; Uppsala universitet/Industriell teknik

    Author : Abdiwahab Hassan; Abdul Rahman Ismail; [2019]
    Keywords : ;

    Abstract : Talent turnover is a threat to different industries, and ICT industry is one industry sector that suffers the highest turnover rate of its skillful ICT project workers. Even though practitioners and researchers from strategic human resource management has taken the issue into great deal of concerns, yet the turnover rate in the industry is still high. READ MORE