Essays about: "new customer-facing technologies"

Found 1 essay containing the words new customer-facing technologies.

  1. 1. Effects of new technologies on customer satisfaction : A study on how new customer-facing technologies in airports affect the customer satisfaction

    University essay from Jönköping University/Internationella Handelshögskolan

    Author : Justas Bacinskas; Viktor Kempers; [2020]
    Keywords : new customer-facing technologies; customer satisfaction; air travel; air travelling process;

    Abstract : Background: New technologies have turned out to be an inseparable part of the air travel industry over the last couple of decades, and it brought us many benefits. Nonetheless, these new airport technologies also brought new problems that foster air travellers’ irritation. READ MORE