Essays about: "outsourcing call centers"

Found 2 essays containing the words outsourcing call centers.

1. 1. Impact of Information Technology Industry on Indian Economy Since 1991

   University essay from Lunds universitet/Ekonomisk-historiska institutionen

   Author : Mikhail Ramanouski; [2013]
   Keywords : Indian IT industry; software export; software and economic growth; software industry and human capital; Business and Economics;

   Abstract : This research paper examines an impact of IT industry on economic situation of India since 1991. The major goal of this work is to study previous researches dedicated to this topic, collect and analyze the necessary data related to this subject and, finally, find out the extent of IT influence on overall modern Indian economic situation and its position among other developed and developing economies. READ MORE

3. 2. Localizing the Global - A Minor Field Study about Globalization and Identity among Call-Center Employees in Northern India

   University essay from Lunds universitet/Sociologi

   Author : Pierre Nikolov; [2009]
   Keywords : Call-Center; Globalization; Culture; Habitus; Identity; Cosmopolitan; Modernity; Development; Business Process Outsourcing; Off-shoring; India; National Capital Region of Delhi; New Delhi; Minor Field Study; Gurgaon; Noida; Sociology; Social Sciences;

   Abstract : In our time it is widely argued that we are undergoing global transformations that influence the way we think about ourselves and how we interact and form ties with others. The intensified global integration of service sectors during the last five to ten years underscores such transformations. READ MORE