Essays about: "outtalade kundbehov"

Found 3 essays containing the words outtalade kundbehov.

  1. 1. Uncovering Hidden Needs in Ground Engineering: Case Study of LKAB Wassara

    University essay from KTH/Maskinkonstruktion (Inst.)

    Author : Igor Kordas; [2016]
    Keywords : Hidden needs; customer satisfaction; ground engineering; Outtalade behov; kundnöjdhet; grundläggnning;

    Abstract : This thesis stemmed from the need for better understanding of the ground engineering market by LKAB Wassara - an innovative company that developed a novel technology of hydraulic DTH-drilling; and from the insight that achieving customer satisfaction through fulfilment of hidden needs in the construction industry is a promising yet challenging endeavour.  The challenge addressed in this thesis is twofold: firstly, the conventional market studies often lead to the hidden customer needs being lost, while these needs are important for product innovation; and secondly, there is a lack of case studies exploring the explicit or hidden needs in the construction business that might be partially explained by complexity of interrelations of products, services and stakeholders inherited to the construction market. READ MORE

  3. 2. Produktutveckling utifrån nya kundinsikter

    University essay from SLU/Dept. of Forest Products

    Author : Evelina Thiger; [2014]
    Keywords : byggvaruhandeln; kundpreferenser; kundbehov; innovation; empatisk design; behovsidentifiering; Builder’s merchants; customer preferences; customer needs; innovation; empathic design; need assessment;

    Abstract : Syftet med denna studie var att identifiera problem och behov som byggare i Sverige stöter på i sin vardag samt anordna en workshop där produktutveckling utifrån dessa behov diskuteras, samt hur denna information kan användas i produktutvecklingen. Studien grundar sig i teorier om innovation, behov och kvalitet, behovsidentifiering, innovationsspridning, produktlivscykel och metoden NABC: Need, Approach, Benefit, Competition. READ MORE

  4. 3. How to capture hidden customer needs in an industrial product development company : A case study at Xylem

    University essay from KTH/Maskinkonstruktion (Inst.)

    Author : Henrik Ljungberg; Linnea Sahlin; [2014]
    Keywords : hidden customer needs; customer oriented innovation; voice of the customer; radical product development; outtalade kundbehov; kundorienterad innovation; voice of the customer; radikal produktutveckling;

    Abstract : When product development is becoming more and more complex, development costs rising and shorter development times are demanded, it is becoming obvious that a good customer understanding is essential. Previous research has showed that those companies that wish to develop radically new products must work actively with the identification of their customers‘ hidden needs. READ MORE