Essays about: "perception in hospitality industry"
Showing result 1 - 5 of 9 essays containing the words perception in hospitality industry.
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1. The perception of sustainability by micro-sized enterprises within the tourism industry on Gotland
University essay from Uppsala universitet/Institutionen för samhällsbyggnad och industriell teknikAbstract : Micro-sized enterprises (MEs) are many in number in the EU (93%) and are considered as vital and important actors in the push towards sustainable development. MEs perception and attitude towards sustainability dictates the outcome in the future. READ MORE
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2. “Beyond Goods and Services": an application of the Experience Economy and Strategic Management in the Restaurant Industry : A qualitative study of restaurant professionals
University essay from Umeå universitet/FöretagsekonomiAbstract : “In a world saturated with largely undifferentiated goods and services, the greatest opportunity for value creation resides in staging experiences” (Pine & Gilmore, 2011, p. ix). This observation is more than ever actual. Nowadays, organizations must face intense competition and struggle to differentiate themselves. READ MORE
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3. The concept of a smart hotel and its impact on guests’ satisfaction, privacy and the perception of the service quality
University essay from Södertörns högskola/TurismvetenskapAbstract : Smart technology has become very extensive and popular in many areas of our lives in the last few years. Their role is to make life and activities performed by the user easier, faster, better and more interesting. Smart technology has been used for years in areas such as education, industry and transport. READ MORE
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4. Trust Between Customers and Hotels: Through the Expression of Trust of Customers
University essay from Lunds universitet/Institutionen för tjänstevetenskapAbstract : The thesis aims to explore the customers' attitude and perception about trust between customers and hotels through the expression of trust of customers. Hotels nowadays interact and build relationships with customers frequently where there are many possible terms evoking expression of trust customers. READ MORE
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5. Desirable Competencies for Middle Managers in the Hospitality Industry
University essay from Umeå universitet/Institutionen för geografiAbstract : The purpose of this thesis was to gain an updated understanding of the needs of thehospitality industry, and the desirable competencies for middle managers. Most previous studieshave stated the importance of continuant research on desirable competencies to update hospitalityeducators and students. READ MORE