Essays about: "perception on service quality"

Showing result 1 - 5 of 96 essays containing the words perception on service quality.

  1. 1. User experience of the login flow in Duo : A study of user perception of trust, reliability and communicated soft values in user interface design of a login f low

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Josephine Kvarnberg; [2023]
    Keywords : user experience; user interface; login; soft values; användarupplevelse; användargränssnitt; inlogg; mjuka värden;

    Abstract : User interface design should provide meaningful and relevant experiences to the user. Users have different expectations on quality factors in services of different domains of usage. READ MORE

  2. 2. A study on consumer perception of clothes repair and opportunities for brand intervention

    University essay from Högskolan i Borås/Akademin för textil, teknik och ekonomi

    Author : Hai Ly Pham; Ankita Kanjilal; [2023]
    Keywords : repair; clothing; circular economy; consumer behaviour; brand intervention;

    Abstract : Repairing is one of the alternative business alternatives at the end-of-life phase of clothing, that is seen to be a potential solution for the biggest challenge that the fashion industry faces today - waste. The purpose of this research is to extend our collective understanding of consumers’ value in clothes that lead to their willingness to keep a garment in use for longer. READ MORE

  3. 3. Scientists' perception on institutional data sharing support and pressure : Investigating ecologists’ data sharing behavior

    University essay from Uppsala universitet/Institutionen för ABM

    Author : Jenny Glashoff; [2023]
    Keywords : Data sharing; ecology; theory of planned behavior; semi-structured interviews; Datadelning; ekologi; teorin om planerat beteende; semistrukturerade intervjuer;

    Abstract : Data from underlying research has become increasingly important to scientists and the public in recent decades. As a result, funders and journal publishers have become increasingly demanding that scientists share their data. Universities have also been encouraged to advance their data sharing support units as a result of this development. READ MORE

  4. 4. Unveiling Consumer Perception: Exploring the Impact of Decoupling Product Ownership : Decoupling of white goods ownership

    University essay from Linköpings universitet/Institutionen för ekonomisk och industriell utveckling; Linköpings universitet/Filosofiska fakulteten

    Author : Sharmin Akter; Sana Raja; [2023]
    Keywords : Decoupling product ownership; subscription-based services; consumer perception; circular economy.;

    Abstract : The sharing economy enables sustainable consumption through efficient access to products, but transitioning from ownership to a subscription-based model faces barriers. The thesis author explored how the decoupling of product ownership impact on the variables; consumer's perceptions of - psychological value, monetary value, social value, brand image, brand attachment, brand loyalty, service quality, and product quality and performance in the context of white goods. READ MORE

  5. 5. The Role of Language and Race Representation in Healthcare Communication and Its Effect on Message Perception : A Case Study on the Perception of English Versus Arabic Healthcare Communication in Cairo, Egypt

    University essay from Malmö universitet/Institutionen för konst, kultur och kommunikation (K3)

    Author : Ramy Nasralla; [2023]
    Keywords : Communication; social identity; post colonialism; language; race;

    Abstract : Abstract  Background: Healthcare communication by nonprofit organizations, such as the WHO, is facing challenges in today’s interconnected world. Healthcare communication has profound impact on human lives, such as on well-being. READ MORE