Essays about: "problem of service delivery"

Showing result 1 - 5 of 72 essays containing the words problem of service delivery.

1. 1. Prediction Models for TV Case Resolution Times with Machine Learning

   University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

   Author : Borja Javierre I Moyano; [2023]
   Keywords : Datasets; Machine Learning ML ; Prediction; Resolution Time RT ; Solve Time; TV Cases; Trouble Tickets TT ; Customer-Related Trouble Tickets Resolution Time; CRM system; BI system; Telecommunications; Dataset; Machine Learning ML ; Prediction; Resolution Time; Solve Time; TV Cases; Trouble Tickets TT ; Kundrelaterade problem Tickets Resolution tid; CRM-system; BI-system; Telekommunikationer.;

   Abstract : TV distribution and stream content delivery of video over the Internet, since is made up of complex networks including Content Delivery Networks (CDNs), cables and end-point user devices, that is very prone to issues appearing in different levels of the network ending up affecting the final customer’s TV services. When a problem affects the customer, and this prevents from having a proper TV delivery service in devices used for stream purposes, the issue is reported through a call, a TV case is opened and the company’s customer handling agents start supervising it to solve the problem as soon as possible. READ MORE

3. 2. Abandoning Monolithic Architecture: Leaving an old paradigm for the possibilities of containerized microservices using an automated orchestration tool

   University essay from Stockholms universitet/Institutionen för data- och systemvetenskap

   Author : Sabina Cardell; Oscar Widén; [2023]
   Keywords : Digital Transformation; Change Management Microservices architecture; Monolithic Architecture; Three layer architecture; Containerization; Modernization Refactoring;

   Abstract : Många stora organisationer som myndigheter och banker arbetar med en monolitisk applikationsarkitektur som är ett gammalt sätt att strukturera applikationer. Flera faktorer som att attrahera och behålla talang, vara skalbar och flexibel, samt en bra tjänsteleverans driver dessa organisationer att byta till en mikrotjänstorienterad arkitektur. READ MORE

4. 3. Health care professionals’ experiences and views of sexual and reproductive health service provision to undocumented Roma women in Finland

   University essay from Lunds universitet/Socialmedicin och global hälsa

   Author : Kalina Georgieva Hristozova; [2023]
   Keywords : undocumented Roma women; sexual and reproductive health; sexual and reproductive health service provision; health professionals experiences; Medicine and Health Sciences;

   Abstract : Aim: This qualitative study explores the sexual and reproductive health service provision offered to undocumented Roma women migrating to Finland and traces the major challenges in this regard through the experiences, the perceptions, and the views of Finnish health professionals. Background: Sexual and reproductive health (SRH) of undocumented Roma women is of a particular concern since the lack of health insurance, their mobility, and disadvantaged educational, social, and economic level make them more vulnerable to health risks. READ MORE

5. 4. Modeling of Healthcare Delivery in Sweden

   University essay from KTH/Medicinteknik och hälsosystem

   Author : Sabina Dzubur; [2023]
   Keywords : Swedish healthcare; welfare state; primary care; primary health center; model; waiting time; causal loop diagram; quality of care; Svensk sjukvård; välfärdsstat; primärvård; vårdcentral; modell; väntetider; kausaldiagram; vårdkvalitet;

   Abstract : A large part of Swedish medical care is expected to be provided from the primary health centers. However, these centers are experiencing challenges in terms of shortages of personnel, an increased volume of patients, higher workload, increasing queue lengths, and increasing costs. READ MORE

6. 5. When is Electric Freight Cost Competitive? : Computational modeling and simulation of total cost of ownership for electric truck fleets

   University essay from Linköpings universitet/Institutionen för ekonomisk och industriell utveckling

   Author : Anton Zackrisson; [2023]
   Keywords : electric freight; battery-electric trucks; total cost of ownership; decision making under deep uncertainty DMDU ; cost-competitiveness; exploratory modeling and analysis EMA ; EMA workbench; quasi-Monte Carlo method; VRP; EVRP; elektrifiering; godstransport; elektriska lastbilar; total ägandekostnad; kostnadskonkurrenskraft; ruttoptimering;

   Abstract : Battery electric trucks (BETs) offer environmental benefits in terms of reduced carbon emissions and enhanced energy efficiency but have been challenged with economic viability compared to conventional internal combustion engine trucks (ICETs) caused by substantial acquisition costs, limited charging infrastructure, and concerns regarding range and payload capacity.  Previous studies focus on TCO at the vehicle or policy level but overlook the system and firm-level impacts. READ MORE