Essays about: "quality assurance title"

Found 4 essays containing the words quality assurance title.

  1. 1. Impact of service quality on  customer satisfaction

    University essay from Högskolan i Gävle/Avdelningen för ekonomi

    Author : EHIGIE Johnson; Jesse Karley; [2018]
    Keywords : Service Quality;

    Abstract : Title: Impact of service quality on customer satisfaction. Case study: Liberia Revenue Authority Level: Master Thesis in Business Administration Author: Ehigie Clifford Johnson, Jesse S. READ MORE

  3. 2. Walk the talk! B2B Positioning Strategies in the Management Consultant Industry

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Louise Alenius; Cecilia Lidén; Angelika Johansson; [2016]
    Keywords : Positioning; Differentiation; B2B; Services; Management Consulting; Business and Economics;

    Abstract : Abstract Title: Walk the Talk! B2B Positioning Strategies in the Management Consultant Industry Seminar date: 26th of May 2016 Course: FEKN90 Authors: Louise Alenius, Angelika Johansson and Cecilia Lidén Supervisor: Merle Jacob Keywords: Positioning, Differentiation, B2B, Services, Management Consulting Purpose: The aim of this paper is to identify the underlying factors that make up brand positioning strategies for B2B service companies. We also wish to provide a structured overview of how well suited current B2C strategies are to the more complex buying situation that characterizes the B2B field. READ MORE

  4. 3. Customer satisfaction toward TrueMove customer service

    University essay from Akademin för hållbar samhälls- och teknikutveckling

    Author : Haider Raja Abbas; Chokaew Koobgrabe; Punyanuch Chutima; [2008]
    Keywords : TrueMove; Customer Satisfaction; Customer Service; Thailand Mobile Operator Market; TrueMove Shops Bangkok;

    Abstract : Title: Customer Satisfaction toward TrueMove Customer Service Problem Statement: How are TrueMove customers satisfied with the customer service provided at TrueMove shops in Bangkok? Purpose: To evaluate “whether” and “how” TrueMove customers are satisfied or dissatisfied with the customer service provided at TrueMove shops in the Bangkok region with the help of evaluation of service quality by customers of the shop. Theory and Methods: The research bases mainly on quantitative method; that is questionnaire method. READ MORE

  5. 4. Reference tool for perceived quality - within the Sony Ericsson Product Business Unit Accessories Organization

    University essay from Lunds universitet/Förpackningslogistik

    Author : Jakob Frey-Skött; [2007]
    Keywords : Attractive quality; ; concept development; ; focus group; ; in-depth interview; ; Kano; ; open metric; ; perceived quality; ; product development; ; product quality; ; quality requirements; ; Sony Ericsson; ; user needs; ; Voice Of the Customer.; Technological sciences; Teknik; Technology and Engineering;

    Abstract : Title Reference tool for perceived quality ? within the Sony Ericsson Product Business Unit Accessories Organization. Author Jakob Frey-Skött Supervisors Annika Olsson, Department of Design Sciences, Division of Packaging Logistics, Lund Institute of Technology, Lund University. READ MORE