Essays about: "quality management in service sector"

Showing result 1 - 5 of 54 essays containing the words quality management in service sector.

1. 1. A Qualitative Analysis of the Impact of Artificial Intelligence (AI) Adoption (Focusing on Machine Learning (ML)) on the Organizational Capabilities of the Telecom Industry in Sweden and Finland

   University essay from Blekinge Tekniska Högskola/Institutionen för industriell ekonomi

   Author : Neeraj Verma; [2023]
   Keywords : AI; R D; Industry 4.0; Qualitative Analysis; Innovation; Machine Learning; Business Performance; People and Culture; Process and Organization; Telecom; Technology.;

   Abstract : The German government's "Industry 4.0" paradigm transforms technology application across domains using real-time data and connectivity. The telecom sector's reliance on digital, software-driven infrastructure for real-time data and connectivity is paramount. READ MORE

3. 2. The Reverse Supply Chains of the Fast-Moving Consumer Goods : The Impacts of Product Returns on Reverse Supply Chains in Sweden

   University essay from Jönköping University/IHH, Företagsekonomi

   Author : M. Hassan Dachan; Shengyun Sherif; [2023]
   Keywords : Supply chain management; supply chain disturbance; product returns; reverse logistics; business-to-business; fast moving consumer goods.;

   Abstract : The unceasing ambition of companies to enhance their profitability, capture novel markets, and address the diverse and evolving needs of customers has led to an irrational surge in production and the exploitative depletion of natural resources. This unwarranted increase in production has, in turn, been accompanied by a rise in product returns by consumers, which, upon reverting to their original sources through the supply chain, has compounded the complexities of the supply chains and precipitated new pressures and burdens on the companies and their supply chains, necessitating their adept management. READ MORE

4. 3. ASSESSING SERVICE QUALITY AND CUSTOMER SATISFACTION USING SERVQUAL MODEL (A mixed-method study to assess service quality of ultrasound departments of private hospitals in Karachi city)

   University essay from Göteborgs universitet/Graduate School

   Author : Sakina Adnan; [2022-07-15]
   Keywords : Service quality; Service perception; Service expectation; Patient satisfaction; Ultrasonography; Sonographers;

   Abstract : Service quality and customer satisfaction are important concepts that companies need to understand to stay competitive in business and thus grow. Companies need to know how to measure these constructs from the consumer's perspective to understand their needs better and thus satisfy them. READ MORE

5. 4. Ensuring Safety and Security in the Era of Digital Water : A qualitative study on the implications following the digital transformation of the Swedish water industry

   University essay from KTH/Skolan för industriell teknik och management (ITM)

   Author : SARAH BJÄRKBY; FRIDA VÄRNLUND; [2021]
   Keywords : Digital transformation; Water 4.0; Water utilities; Swedish water industry; Critical infrastructure; Safety and security; Resilience; High reliability organizations; Digitalisering; Vattensystem; Water 4.0; VA-bolag; Svenska vattenindustrin; Kritisk infrastruktur; Säkerhet; Resiliens; High reliability organizations;

   Abstract : As water systems are critical infrastructures, their continuous service is essential for maintaining vital functions of society. During the past decades, a number of severe global challenges have put increasing pressure on the water systems, threatening the quality and availability of water. READ MORE

6. 5. The rise of Big Data in Austrian tax consultancies : How stakeholders of Austrian tax consultancies assess the potential influence of Big Data

   University essay from Linnéuniversitetet/Institutionen för informatik (IK)

   Author : Marc Buchner; [2020]
   Keywords : Big Data; tax; Austrian tax consultancies; consulting; information and communication technology; Big Data tools; Information Systems; Big Data; Steuerberatung; Österreichische Steuerberatung; Big Data in Österreich; Big Data tools; Informationstechnologie; Big Data in der österreichischen Steuerberatung; Steuerberatungskanzleien; Big Data und Steuer;

   Abstract : The fact is that every individual leaves behind vast amounts of data, companies collect this data and use the knowledge gained from it in a variety of ways. One area that is lucrative for the use of Big data is the financial sector. A prominent example of the use of Big data is real-time stock market insights. READ MORE