Essays about: "rasmus svensson"

Showing result 1 - 5 of 9 essays containing the words rasmus svensson.

  1. 1. Contextualizing Customer Feedback: A Research-through-Design Approach - Alternative Approaches and Dialogical Engagement in Survey Design

    University essay from Uppsala universitet/Människa-datorinteraktion

    Author : Rasmus Svensson; [2023]
    Keywords : Human-Computer Interaction; Research-through-Design RtD ; Digital Service Design; Enterprise Resource Planning ERP systems; Invoicing; Customer Experience CX ; Customer Satisfaction CS ; Contextualization; Dialogical Approach; Customer Journey; Survey design; Questionnaire design; Net Promoter Score NPS ; Customer Satisfaction Score CSAT ; Customer Effort Score CES ; Chatbot; Virtual Agent; Customer Support Agent; Design Guidelines; Double Diamond; User Experience UX ; User Interface UI ; Interaction Design ID ;

    Abstract : Providing context behind customer feedback remains a challenge for company’s who rely on approaching Customer Experience (CX) through standardized Customer Satisfaction (CS) metrics like Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). Practical guidelines for monitoring CS throughout the customer journey are limited, creating a gap in academic research. READ MORE

  3. 2. Simulating Human Movement Patterns in an Area : A Part of the Crowdmapper Project

    University essay from Jönköping University/Tekniska Högskolan

    Author : Rasmus Svanberg; Hampus Svensson; [2021]
    Keywords : Final Thesis Work; Human Simulation; Unity; Game Engine; Crowdmapper; Pandemic; Social Distancing; Computer Science; C-Sharp; C#;

    Abstract : In 2019, the Covid-19 pandemic struck the world, creating a need for social distancing to stop the spreading of the virus. This report will discuss and cover how a simulation was implemented in the game engine Unity that simulates human movement-patterns, which in turn will help with spreading people out in public areas. READ MORE

  4. 3. Conclusion of Contract in China's New Civil Code - A comparative study in relation to China’s New Civil Code

    University essay from Lunds universitet/Institutionen för handelsrätt

    Author : Rasmus Svensson; [2021]
    Keywords : China s New Civil Code; Conclusion of Contracts in China; A comparative study in relation to China s New Civil Code; Chinese contract law; Law and Political Science;

    Abstract : China has adopted a new Civil Code, which is a newly updated and modern legislation. The Code consists of seven parts, and the part regarding contracts consists of 526 articles, which is the most significant part of all seven. Technological development all over the world has changed the way how contracts are concluded. READ MORE

  5. 4. How Do Craft Beer Brands Negotiate Authenticity Using Retro Branding?

    University essay from Göteborgs universitet/Graduate School

    Author : Rasmus Pihl; Alexander Svensson; [2020-06-23]
    Keywords : Retro branding; craft beer brands; authenticity; enchantment; consumer culture theory CCT ;

    Abstract : Craft beer brands are booming. However, many craft beer brands employ exceedingly similar retro-evocative techniques to negotiate authenticity with consumers. This article explores how craft beer brands systematically use retro marketing as a tool to negotiate authenticity with customers, through a consumer culture theory (CCT) lens. READ MORE

  6. 5. Design Abstraction of IoT REST APIs : Defining Design Patterns

    University essay from Linnéuniversitetet/Institutionen för datavetenskap och medieteknik (DM)

    Author : Adell Tatrous; Rasmus Svensson; [2020]
    Keywords : Internet of Things; IoT; REST APIs URIs; Design Pattern; Reusability;

    Abstract : Smart devices (or things) in the realm of IoT (Internet of Things) talk to each other and transfer data over the Internet.IoT vendors provide APIs for their clients to send data to the gateways and application servers. However, there is a lack of guidelines on how a vendor would design its API and resource URIs (Uniform Resource Identifiers). READ MORE