Essays about: "research topics in service quality"

Found 5 essays containing the words research topics in service quality.

  1. 1. Digital Transformation in the Fast Fashion Industry: How do Consumers Perceive Phygital Retail?

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Andi Nur Haeriah; Chiara Jutz; [2023]
    Keywords : Digital Transformation; Fast Fashion Brand; Phygital Retail; Customer-Based Brand Equity.; Business and Economics;

    Abstract : The fashion industry has witnessed significant digital transformation, leading to the emergence of phygital retail that seamlessly integrates physical and digital experiences. This study explores the impact of phygital store design on customer-based brand equity in the fast fashion sector, focusing on the drivers and barriers that shape customer perceptions of phygital retail. READ MORE

  3. 2. THE INFLUENCE OF RELATIONSHIP MARKETING AND CRM SYSTEM ON STAKEHOLDERS’ TRUST : A Qualitative Study on Multiple Stakeholder Groups in a Cosmetic and Beauty Industry

    University essay from Umeå universitet/Företagsekonomi

    Author : Athanasios Christopoulos; Puspita Hapsari Agoes; [2018]
    Keywords : ;

    Abstract : CRMsystem and relationship marketing are needed for a company in order to gain its stakeholders’ trust. In a company, there are two different stakeholders. Theinternal and external stakeholders. This thesis will consider both of the different types of stakeholders. READ MORE

  4. 3. The effect of fairness and job satisfaction in the Swedish public sector : Nursing homes in Tierp and Gävle

    University essay from Högskolan i Gävle/Avdelningen för ekonomi

    Author : Yiseth Arboleda; Kenan Bekic; [2016]
    Keywords : Fairness; job satisfaction; Swedish Public Sector; nursing homes; gender; stand-ins.;

    Abstract : Aim: The aim of this study is to analyze how fairness and its´ components; the distributive, procedural and interactional influence job satisfaction in the Swedish Public Sector. Our examination places were nursing homes in two Mid-Swedish towns of Gävle and Tierp. READ MORE

  5. 4. Research Trends in Quality Management over the years 2010-2011

    University essay from Kvalitetsteknik

    Author : Claudia Juliana Alayón González; [2012]
    Keywords : Quality Management; research trends;

    Abstract : In current globalized and highly demanding markets, Quality does not constitute any more a competitive advantage for organizations. Instead, Quality represents a basic market entry requirement for organizations indistinguishable from the country or economic sector they belong to. READ MORE

  6. 5. A Design Framework for Service-oriented Systems

    University essay from Akademin för innovation, design och teknik

    Author : Eduard Enoiu; Raluca Marinescu; [2011]
    Keywords : Service-oriented systems; service composition; component-based systems; remes; graphical user interface; Java; NetBeans Visual Library API;

    Abstract : In the context of building software systems, Service-oriented Systems (SOS) have become one of the major research topics in the past few years. In SOS, services are basic functional units that can be created, invoked, composed, and if needed deleted on-the-fly. READ MORE