Essays about: "santapoor"

Found 1 essay containing the word santapoor.

  1. 1. An Exploratory Study on the Relationship between Software Management and IT Service Management

    University essay from Blekinge Tekniska Högskola/Sektionen för datavetenskap och kommunikation

    Author : Selvakumar Ramachandran; Lavanya Santapoor; [2011]
    Keywords : IT Infrastructure Library ITIL V3; ISO IEC 12207; Software Engineering Processes; IT Service Management ITSM ; Software Engineering Methodologies; Software Management;

    Abstract : Aims and Objectives: Information Technology (IT) service management has gained importance in the recent years. A service is a means of delivering value to the customers by facilitating outcomes, which customers want to achieve without ownership of the specific costs and risks. READ MORE