Essays about: "satisfy, service quality"

Showing result 1 - 5 of 37 essays containing the words satisfy, service quality.

  1. 1. ASSESSING SERVICE QUALITY AND CUSTOMER SATISFACTION USING SERVQUAL MODEL (A mixed-method study to assess service quality of ultrasound departments of private hospitals in Karachi city)

    University essay from Göteborgs universitet/Graduate School

    Author : Sakina Adnan; [2022-07-15]
    Keywords : Service quality; Service perception; Service expectation; Patient satisfaction; Ultrasonography; Sonographers;

    Abstract : Service quality and customer satisfaction are important concepts that companies need to understand to stay competitive in business and thus grow. Companies need to know how to measure these constructs from the consumer's perspective to understand their needs better and thus satisfy them. READ MORE

  3. 2. Cloud Manufacturing and Sustainability

    University essay from Jönköping University/JTH, Produktionsutveckling

    Author : Ramin Parsa; [2021]
    Keywords : Cloud manufacturing; sustainability; circular economy; waste valorization; resource sharing.;

    Abstract : Collaboration is a pervasive element in an organization's departments, various suppliers, and business associates in an advanced manufacturing industry. Cloud Manufacturing (CMfg) is a new service-oriented business paradigm capable of generating this sought-after collaboration. READ MORE

  4. 3. Sustainable transportation and mapping of logistics activities - With the goal of having fossil-free transportation by 2030

    University essay from Lunds universitet/Teknisk logistik; Lunds universitet/Institutionen för teknisk ekonomi och logistik

    Author : Therese Lantto; Bengisu Özer; [2020]
    Keywords : Logistics map; transportation; sustainability; fossil-free; food manufacturing; carbon emissions; biofuels; electric vehicles; KPIs; roadmap; Technology and Engineering;

    Abstract : Today’s supply chains have become more global than ever before, which has brought out an enormous increase in environmental damage such as CO2 emissions. In an initiative to become more environmentally friendly, Swedish Food Federation has launched a joint sustainability manifest. READ MORE

  5. 4. Enhancing an airline’s internal marketing to improve service quality and customer loyalty : A qualitative study expanding the Internal Marketing Model based on the case of Germania.

    University essay from Högskolan i Jönköping/IHH, Företagsekonomi

    Author : Daniela Westerlund; Hilz Leila; Paula Schmidt; [2019]
    Keywords : Service Quality; Customer Loyalty; Customer Satisfaction; Service Marketing; Internal Marketing; Airline Industry; Employee Motivation; Employee Empowerment;

    Abstract : Background: Due to the deregulation of the European airline industry within the 1980’s, competition between airlines has intensified greatly. The emergence of low-cost carriers has given rise to the competition on price. READ MORE

  6. 5. Adopting Transit-Oriented Development (TOD)in Metro-Manila Railway system : Considering Sweden’s Experience and Learning

    University essay from KTH/Transportplanering

    Author : Farhad Arian Far; [2019]
    Keywords : Transit-Oriented Development; Traffic Congestion; Metro-Manila Railway Network; Stockholm Metro System;

    Abstract : Transit-oriented development (TOD) or as it is referred to in Sweden ABC (Arbete, Bostad,och Centrum which means work, housing, and city center) is the highly prevailing and excitingconcept of integrating urban communities, activities, people, buildings and public places together.This idea is primarily focused upon the creation of walkable, pedestrian-oriented communities andcycling connections, which are centered among the high-quality train systems. READ MORE