Essays about: "self-checkout services"
Found 4 essays containing the words self-checkout services.
-
1. Impact Of Customer Value Co-Creation Through The Use Of Self-Checkout System In Retail Stores : Qualitative research on a retail store in Sweden
University essay from Linnéuniversitetet/Institutionen för informatik (IK)Abstract : Recent studies on the Service-Dominant (S-D) logic perspective highlighted the importance of customer value. In this perspective, value is seen to be created, determined, and perceived by the customer through use or `value-in-use', which directly highlights the importance of customer participation in the service delivery process. READ MORE
-
2. Digitization in Africa: The Adoption and Use of Self-Service Technology in Retail
University essay from Uppsala universitet/InformationssystemAbstract : Service delivery in the twenty-first generation is evolving into more digital forms expanding the consumers' experience and engaging in new forms of communications to consumers through these digital forms. Despite the initiation of self- service technology being widely accepted by consumers within the retail banking industry, the supermarket retail industry has yet to experience the same form of reception and implementation of the self- service technologies (SST). READ MORE
-
3. Waiting lines : A designing of a mobile self – checkout service for grocery stores
University essay from Mittuniversitetet/Avdelningen för informationssystem och -teknologiAbstract : Waiting lines is something people experience every day but many people still hate them especially at grocery stores. For many years, the manual barcode reader has been optimal solution to deal with waiting lines at grocery stores. READ MORE
-
4. Self-Scanning Services in Food Retail : An Investigation on how Self-Scanning Services are adopted in the Swedish Food Retail Environment from a Service Fascination Perspective
University essay from KTH/Skolan för datavetenskap och kommunikation (CSC)Abstract : The retail industry is a competitive environment moving towards being rather service-oriented than product-oriented. It is hence essential for businesses to comprehend the market and act accordingly to differentiate themselves. A way of gaining competitive advantage and engage consumers is to invest in innovative technology. READ MORE
