Essays about: "self-service"

Showing result 16 - 20 of 94 essays containing the word self-service.

1. 16. Managing user-related challenges of Self-Service Business Intelligence

   University essay from Lunds universitet/Institutionen för informatik

   Author : Albert Gustavsson; Karl Kindstedt; [2022]
   Keywords : Business Intelligence; Self-Service Business Intelligence; SSBI; User-related challenges; Recommendations.; Social Sciences;

   Abstract : Organizations today are heavily reliant on data to make the right decisions, and Self-Service Business Intelligence (SSBI) rose to prominence with the promise to solve some of the problems related to traditional Business Intelligence. Despite the promises of SSBI, many initiatives fail or do not reach their full potential. READ MORE

3. 17. Impact Of Customer Value Co-Creation Through The Use Of Self-Checkout System In Retail Stores : Qualitative research on a retail store in Sweden

   University essay from Linnéuniversitetet/Institutionen för informatik (IK)

   Author : Mobolaji Idowu; [2022]
   Keywords : Self-Service Technology; Retail; Self-Checkout; Self-Scanning; Services; User Acceptance; Technology; Value; Value Creation; Value Co-creation; Technology Adoption; ICA.;

   Abstract :  Recent studies on the Service-Dominant (S-D) logic perspective highlighted the importance of customer value. In this perspective, value is seen to be created, determined, and perceived by the customer through use or `value-in-use', which directly highlights the importance of customer participation in the service delivery process. READ MORE

4. 18. The shift from traditional to Self Service Business intelligence : A case study in a large enterprise company

   University essay from Linnéuniversitetet/Institutionen för informatik (IK)

   Author : Justas Mazulis; [2021]
   Keywords : ;

   Abstract : Background: Business intelligence has been used in businesses for many years. The technology evolves and there is enough ground covered to see how it became an integral part of ICT in corporations and even medium sized companies. READ MORE

5. 19. Technical Support and Self-Service Troubleshooting: An Insurance Approach

   University essay from KTH/Matematik (Avd.)

   Author : Jakob Sundblad; [2021]
   Keywords : ;

   Abstract : Technical support and services are growing more and more competitive and have become a selling point for many companies. One way companies differentiate themselves is through extensive self-service solutions as a part of the support structure. However, the underlying cost drivers are not well understood. READ MORE

6. 20. A self-service design concept for last mile delivery: The solution for retail stores in urban environments

   University essay from Lunds universitet/Förpackningslogistik

   Author : Matilda Holmqvist; Lisa Johansson; [2021]
   Keywords : retail store; market study; urban environment; last mile delivery; self- service; product development; Technology and Engineering;

   Abstract : The world is constantly changing, and business strategies are changing with it. Companies are offering new delivery options and technologies for customers globally when doing purchases. IKEA, a global furniture retailer, is expanding their touchpoints by opening retail stores in city centre locations in order to become more accessible. READ MORE