Essays about: "service behavior"

Showing result 1 - 5 of 394 essays containing the words service behavior.

1. 1. Inside the Future of Shopping Malls - Logistics Approaches for Enhancing the Collection Efficiency of Online Retail Orders from Shopping Malls by Delivery Agents

   University essay from Göteborgs universitet/Graduate School

   Author : Julia Krajka; Kaisa Nordlund; [2023-07-03]
   Keywords : Urban Logistics; Retail; Shopping Malls; Gig Economy; Last Mile Delivery; E-commerce; Automation; Micro-hubs; Parcel Lockers; Consumption Behavior; Stakeholder Management;

   Abstract : Background: The rise of e-commerce has revolutionized the retail industry, with consumers now able to purchase goods online and receive their orders promptly at their doorstep. The COVID-19 pandemic has accelerated this trend, leading to traditional retailers reimagining their strategies and embracing omnichannel approaches to meet the growing demand for fast deliveries. READ MORE

3. 2. The Effect of Mobile Financial Service on Migrant Worker’s Money Transfer Behavior in Bangladesh

   University essay from Göteborgs universitet/Graduate School

   Author : Moshfika Haque; Julius Businge; [2023-06-01]
   Keywords : Money Transfer; MFS; Migrant Workers;

   Abstract : Mobile financial service (MFS) works as a vital money transfer instrument for migrant workers in developing countries like Bangladesh, where the poor migrant workers had no access to financial institutions like banks before 2010. Before introducing MFS, migrant workers used to transfer money through friends/relatives, travel agents, agents/brokers, couriers, postal service etc. READ MORE

4. 3. Dynamic axel load estimation for an electrified vehicle : Normalkraftestimering på drivaxeln

   University essay from Linköpings universitet/Institutionen för systemteknik

   Author : Majd Barakat; [2023]
   Keywords : Vehicle dynamics; Suspension systems; Vehicle design; Bounce-Pitch model; Car quarter model; Normal force; Normal force estimation;

   Abstract : The brake system is critical for ensuring safe driving and has been the focus of development for many years. Pneumatic braking technology is commonly used in heavy vehicles,but it results in energy wastage and high service costs. Some countries mandate auxiliarybraking systems to assist in stopping the vehicle in addition to service brakes. READ MORE

5. 4. Tribological characterization of a ball bearing subjected to an electric field : Electric drivetrain tribology

   University essay from Luleå tekniska universitet/Institutionen för teknikvetenskap och matematik

   Author : Muhammad Umar Farooq; [2023]
   Keywords : Ball bearing; electric drivetrain; tribology; electric field; characterization; bearing currents; discharge;

   Abstract : Electric machines are widely used in for instance the automotive industry in electric vehicles and in wind turbines. The electrical machines have mechanical bearings as an integral part used to transmit power and load. In addition, the main function includes reducing friction between interacting surfaces. READ MORE

6. 5. Quality from the perspective of the internal customer : Internal service experience in a manufacturing industry company

   University essay from Mittuniversitetet/Institutionen för kommunikation, kvalitetsteknik och informationssystem (2023-)

   Author : Stina Enblom; Silvia Padovan; [2023]
   Keywords : customer experience; service quality; internal service quality; service profit chain; customer satisfaction; internal customer satisfaction; customer perceived value; kundupplevelse; servicekvalitet; intern servicekvalitet; service profit chain; kundnöjdhet; intern kundnöjdhet; customer perceived value;

   Abstract : För att förbättra servicekvaliteten är kartläggning och mätning av kundupplevelse en viktig del av förbättringsarbetet. Detta är mestadels studerat ur den externa kundens perspektiv, och inte lika ofta ur den interna kundens. READ MORE