Essays about: "service dimensions"

Showing result 1 - 5 of 158 essays containing the words service dimensions.

  1. 1. Use-Oriented Business Model for Consumer Durables : an Exploratory Case Study on Business Model Capabilities

    University essay from Luleå tekniska universitet/Industriell Ekonomi; Luleå tekniska universitet/Industriell Ekonomi

    Author : Möller Henrik; Shahnavaz Tara; [2020]
    Keywords : Use-Oriented Business Model; PSS; Sharing Economy; Business model; Business Model Capabilities; Consumer Durables;

    Abstract : Purpose - The purpose of this study is to explore capabilities needed to deploy a use-oriented businessmodel (UOBM) for consumer durables with low utilization rate. Therefore, the study seeks to uncover activities needed to realize business model capabilities and the capabilities impact on business performance. READ MORE

  2. 2. Narratives of Collaborative Governance : An Exploration of the National Innovation Council

    University essay from Uppsala universitet/Statsvetenskapliga institutionen

    Author : Kayla Van Cleave; [2020]
    Keywords : governance; collaborative governance; ethnography; narratology; stakeholder; National Innovation Council; Sweden;

    Abstract : Governance is a predominant paradigm in political science, characterizing how current regimes are increasingly steered by multiple societal actors and structures. The specific purpose and processes of such arrangements however, remain vague in theory and in practice. READ MORE

  3. 3. The Physical Store Experience : A qualitative study on how in-store experiences influence store attractiveness

    University essay from Högskolan Kristianstad/Fakulteten för ekonomi; Högskolan Kristianstad/Fakulteten för ekonomi

    Author : Hanna Fors; Johanna Hyllander; [2020]
    Keywords : Experience economy; experience; economy; shopping motivation; customer experience; experience economy 4E construct; perceived experiential value; customer satisfaction; store attractiveness;

    Abstract : Today, brick-and-mortar retailers are facing changes, as we are moving away from a service economy towards an experience economy. These changes reshape customers´ preferences. Reatilers have shown an inability to adapt to these changes, indicating that there is a need for further insights on the subject. READ MORE

  4. 4. Ny grönska på väg : hur en gata kan omvandlas till ett spännande parkstråk

    University essay from SLU/Department of Landscape Architecture, Planning and Management (from 130101)

    Author : Signe Winkler; [2020]
    Keywords : parkstråk; förtätning; urbana parker; hållbar utveckling;

    Abstract : Som Sveriges snabbast växande storstad är Malmö en stad i förändring. På Malmö stads hemsida beskrivs ambitioner som att “Malmö ska vara en nära, tät, grön och funktionsblandad stad” och att “staden i huvudsak ska växa inåt, för god resurshushållning” (Malmö stadsbyggnadskontor, 2017). READ MORE

  5. 5. Doing digital football fandom

    University essay from Malmö universitet/Teknik och samhälle

    Author : Angelos Rouchotas; [2020]
    Keywords : fan culture; mediatization; football; online fan communities; ethnography; social media;

    Abstract : By applying ethnographic method this study sought to explore how football’s mediatization is inviting the digital displacement of fan culture by social media-based communities. It also aimed to understand how contemporary football fans engage online as part of identifying themselves as supporters of a football club. READ MORE