Essays about: "service industry"

Showing result 1 - 5 of 823 essays containing the words service industry.

  1. 1. Retailing in the digital age : A cross-sectional survey of employees' attitudes toward digitalization

    University essay from Umeå universitet/Företagsekonomi; Umeå universitet/Företagsekonomi

    Author : Linnea Pernebrink; Adam El Azab; [2019]
    Keywords : Digitalization; retail employees; attitudes; e-commerce; self-service systems;

    Abstract : Digitalization is changing the world, and the retail industry is no exception. The new technologies are affecting retail in multiple ways to increase sales and customer satisfaction. This change is being observed in the physical stores as well as new online markets. READ MORE

  2. 2. Exploring EV Battery Secondary Life Business models and Reverse Logistic perspectives

    University essay from Mälardalens högskola/Akademin för innovation, design och teknik; Mälardalens högskola/Akademin för innovation, design och teknik

    Author : Felix Vu; Melanie Rahic; [2019]
    Keywords : Battery pack; Battery secondary use; Business model; Reverse logistic; ESS; Remanufacturing; Battery repurposing; re-use; Battery second life economic analysis;

    Abstract :  In connection to the increasing awareness of vehicles and its impact on the environment, the interest in the electric vehicle market has shown a significant growth in the recent years. According to forecasts, it is also projected to increase further in the future. READ MORE

  3. 3. Has Swedish companies’ ability to protect their innovations decreased due to a shift towards more software and business method-based innovations?

    University essay from Lunds universitet/Institutionen för elektro- och informationsteknik

    Author : Olivia Berglund Darell; [2019]
    Keywords : Technology and Engineering;

    Abstract : The goal of this master’s thesis was to investigate if the possibilities for Swedish companies to protect their innovations have decreased due to a shift towards more software and business method-based innovations. The investigation was based on interviews with respondents working as IPR consultants, with technical development or as patent attorneys at different Swedish companies together with collected data from different Swedish and European databases. READ MORE

  4. 4. Human Resource Management Strategies in Hospitality Industry : Employees’ competence, attitude, behavior and organizational operation (management perspective)

    University essay from Högskolan Dalarna/Företagsekonomi

    Author : Elham Gheliji; [2019]
    Keywords : Hotel industry; Human resource management and strategy; Human resource practices; Employees’ skills and competences; Employees’ satisfaction; Employees’ performance; Employees’ attitude and behavior;

    Abstract : The current study demonstrates human resource strategies in hospitality industry (Hotel segment) and its impact on employee competencies and skills. The human resource management enhances employee performance and their credibility to maximize overall firm goals in hotel segment. READ MORE

  5. 5. The effects of customer moods on value co-creation practises : A study based on student’s experiences from a restaurant setting

    University essay from Karlstads universitet/Fakulteten för humaniora och samhällsvetenskap (from 2013); Karlstads universitet/Fakulteten för humaniora och samhällsvetenskap (from 2013)

    Author : Carl Abrahamsson; Lucas Ritvala; [2019]
    Keywords : ;

    Abstract : In the service industry, value creation has emerged from being something where service providers are the sole creators of value, into something where customers are equal creators of value. Nowadays it is seen as value co-creation between the two parties. READ MORE