Essays about: "service innovation in hotels"

Found 2 essays containing the words service innovation in hotels.

1. 1. IS THERE ROOM FOR HIGH TECH IN A HIGH TOUCH INDUSTRY? AN EXPLORATORY STUDY ON ADOPTION OF SOCIAL ROBOTS IN THE HOTEL INDUSTRY

   University essay from Lunds universitet/Produktionsekonomi

   Author : Emelie Dellby Svensk; Kajsa Jernetz; [2023]
   Keywords : Social robots; Barriers to adoption; Hotel industry; Digitalization of the hotel industry; Behavioral Reasoning Theory; B2B and B2C commercialization; Technology and Engineering;

   Abstract : This master thesis explores the possibilities of social robot adoption in the hotel industry. Social robots represent a new product group, a radical innovation, that has yet not seen commercialization in the hotel industry in Sweden. READ MORE

3. 2. A Minor Field Study on development of recycling service for used PET bottles at hotels in Uganda

   University essay from Institutionen för ingenjörsvetenskap och fysik

   Author : Jenny Annebäck; [2013]
   Keywords : Minor Field Study; service design; recycling; PET bottles; sustainable development; Uganda; hotel; fältstudie; tjänstedesign; återvinning; PET; flaskor; hållbar utveckling; Uganda; hotell;

   Abstract : Through interviews, research, observations and the use of service design methods the author of this report, Jenny Annebäck, executed a Minor Field Study within the field of recycling of PET bottles in Uganda. The project work resulted in thorough studies of service design thinking and methodology, sustainable development, the market and situation in Uganda as well as the consumer group concerned about sustainable development. READ MORE