Essays about: "service innovation"

Showing result 11 - 15 of 528 essays containing the words service innovation.

  1. 11. User experience of the login flow in Duo : A study of user perception of trust, reliability and communicated soft values in user interface design of a login f low

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Josephine Kvarnberg; [2023]
    Keywords : user experience; user interface; login; soft values; användarupplevelse; användargränssnitt; inlogg; mjuka värden;

    Abstract : User interface design should provide meaningful and relevant experiences to the user. Users have different expectations on quality factors in services of different domains of usage. READ MORE

  3. 12. Artificial Intelligence-driven web development and agile project management using OpenAI API and GPT technology : A detailed report on technical integration and implementation of GPT models in CMS with API and agile web development for quality user-centered AI chat service experience

    University essay from Mittuniversitetet/Institutionen för data- och elektroteknik (2023-)

    Author : Damjan Tosic; [2023]
    Keywords : ChatGPT; OpenAI API; WordPress; artificial intelligence; web development; user interface; chat service; agile project management; prompt engineering;

    Abstract : This graduation report explores the integration of Artificial Intelligence (AI) tools, specifically OpenAI's Generative Pre-trained Transformer (GPT) technology, into web development processes using WordPress (WP) for developing a AI-driven chat service. The focus of the project is on ImagineX AB, a private company that offers the educational service ChatGPT Utbildning aimed at teaching professionals to effectively utilize ChatGPT. READ MORE

  4. 13. The use of retail self checkout systems and its influence on the experiences of the Swedish shopper

    University essay from Malmö universitet/Institutionen för datavetenskap och medieteknik (DVMT)

    Author : Pontus Berg Nordström; Kin Lok Lee; [2023]
    Keywords : Self-service technology SST ; User satisfaction; Human Computer Interaction HCI ; Information and Communication Technology ICT ; Service Quality; Consumer attitudes; Technological Innovation; Supermarkets; Retailing.;

    Abstract : Traditional retail with personal service is becoming scarce. The personal interaction is replaced with self service alternatives, and the consumer is now seen as a co-service producer. READ MORE

  5. 14. Assessment of servitization capabilities in the manufacturing industry from a maturity perspective

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Isak Wallin; [2023]
    Keywords : Servitization; Capabilities; Product-service system; PSS; Assessment framework; Manufacturing industry; Service innovation; Maturity analysis; Exploratory study; Cross-case analysis; Case study; Qualitative; Eisenhardt’s method; Tjänstefiering; Förmågor; Product-tjänste system; PSS; Bedömningsverktyg; Tillverkningsindustri; Tjänsteinnovation; Mognadsanalys; Explorativ studie; korsanalys; Fallstudier; Kvalitativ; Eisenhardt’s metod;

    Abstract : Investigating servitization capabilities in the manufacturing industry, through a maturity profile analysis. The purpose is to increase understanding of the relationship between capabilities and the contingency revolving maturity through an exploratory study that seeks to increase the knowledge of shared and divergent capabilities through cross-case analysis of organization incumbent to different maturity stages of servitization. READ MORE

  6. 15. Digital Sustainability: How does digital transformation in the tourism industry affect sustainable development? : A case study of the Innovation Voucher Project in Korea

    University essay from Södertörns högskola/Företagsekonomi

    Author : Jongwoo Lim; [2023]
    Keywords : Digital sustainability; Digital transformation transition ; Tourism business; Sustainable development; COVID-19; Service Marketing; Innovation Voucher Project;

    Abstract : This paper examines how the adoption of a series of digital technologies in tourism companies affects economic, social, and environmental sustainability. This research conducted a quantitative survey on tourism companies in Korea to empirically explore the connection between digital transformation and its impact on sustainability. READ MORE