Essays about: "service kvalité"

Showing result 16 - 20 of 34 essays containing the words service kvalité.

  1. 16. Multicast Communication for Increased Data Exchange in Data- Intensive Distributed Systems

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Felicia Schnell; [2018]
    Keywords : Distributed systems; Message handling; Multicast; Publish Subscribe; Electronic Warfare; Distribuerade system; Meddelandehantering; Multicast; Publish Subscribe; Telekrigföring;

    Abstract : Modern applications are required to handle and communicate an increasing amount of data. Meanwhile, distributed systems containing multiple computationally weak components becomes more common, resulting in a problematic situation. READ MORE

  3. 17. The Effects of Quality Uncertainty on the Choice of Timing of Rewards

    University essay from Blekinge Tekniska Högskola/Institutionen för industriell ekonomi

    Author : Max Nilsson; Axel Dahl; [2017]
    Keywords : timing of rewards; quality uncertainty; delayed reward; immediate reward; customer retention; timing av belöningar; kvalitetsosäkerhet; uppskjuten belöning; direkt belöning; bibehålla kunder;

    Abstract : Background- Today online subscription based information products are becoming all the more common. A lot of them are using a immediate reward to compensate the quality uncertainty customer's experience. Even though an immediate reward creates a lot of customer attraction, some services today struggle with customer retention. READ MORE

  4. 18. Enabling Pro-active Problem Management by Predictive Modelling : Data mining and statistical analysis of past problems to enable pro-active actions for Internet Protocol Television

    University essay from KTH/Skolan för informations- och kommunikationsteknik (ICT)

    Author : Anton Dahlin; [2017]
    Keywords : Data Mining; Predictive Modelling; Statistical Analysis; Internet Protocol Television; Data Mining; Prediktions modellering; Statistisk Analys; Internet Protokoll Television;

    Abstract : Service providers strive to guarantee a certain level of quality of their services, to stay relevant and to keep their customers satisfied and to avoid customer churn. IPTV is such a service. To be able to guarantee quality of service and uptime a good problem management system is vital. READ MORE

  5. 19. Hidden Costs in Offshoring : Theoretical Analysis and Classification

    University essay from KTH/Industriell produktion

    Author : Pablo Villa Sánchez; [2016]
    Keywords : ;

    Abstract : De extra kostnader som följer av offshoringprocesser är ett ämne vars relevans att studera ökar. På grund av att processen innehåller dolda utgifter, därav benämningen dolda kostnader (hidden costs), blir det svårt att predicera den verkliga kostnaden vilket kan ses som en av anledningarna till den ökande reshoringtrenden. READ MORE

  6. 20. Evaluation of Quality in Service Processes

    University essay from KTH/Maskinkonstruktion (Inst.)

    Author : MALIN LAGERCRANTZ; AMALIA WENNGREN; [2013]
    Keywords : Service process; quality; spare part management; lean principles; material planning; Serviceprocess; kvalité; reservdelshantering; leanprinciper; materialplanering;

    Abstract : Electrolux är ett ledande globalt företag inom vitvaror och hushållsprodukter. Electroluxutvecklar, konstruerar och tillverkar varma, kalla och våta hushållsprodukter samt annansmåelektronik under olika varumärken. READ MORE