Essays about: "service quality and customer satisfaction questionnaire"
Showing result 11 - 15 of 40 essays containing the words service quality and customer satisfaction questionnaire.
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11. Kundnöjdhet vid jord-och skogsaffärer : fallet Areal
University essay from SLU/Dept. of Forest ProductsAbstract : Förståelsen för- och vikten av kundnöjdhet och affärsrelationer med sina kunder har under de senaste decennierna ökat. Begreppen tjänstemarknadsföring och relationsmarknadsföring har blivit etablerade och idag vill de flesta företag veta hur kunder upplever affärerna med dem. READ MORE
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12. Study of Users’ Data Volume as Function of Quality of Experience for Churn Prediction
University essay from Blekinge Tekniska HögskolaAbstract : Customer churn has always been a problem to be addressed by the telecommunication service providers. So far, work done in this regard was based on analyzing historical data of the customers by using different data mining techniques. READ MORE
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13. Customers’ Perception on their Satisfaction about the Private Banks in a Developing Country : A perspective of Private Banks in Bangladesh
University essay from Linköpings universitet/Företagsekonomi; Linköpings universitet/Filosofiska fakultetenAbstract : Customers’ satisfaction is a decisive factor in the development process of business which has also an effective impact on contributing a country's GDP. Private banks have been emerged over the time in developing countries where customers’ satisfaction is the driven force of banking industry investigated in Bangladesh. READ MORE
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14. Perceptions of small to medium ports in norther Europe on the impact of security initiatives
University essay from Lunds universitet/Institutionen för tjänstevetenskapAbstract : In the aftermath of the terror attacks on New York in September 2001 several iniativies are set up to protect global supply chains from larger disruptions by antagonistic threats such as terrorism or piracy. Many security initiatives such as the International Ship and Port Security (ISPS) code, the Container Security Initiative (CSI) or the Authorized Economic Operator (AEO) are targeting the maritime infrastructure and especially sea ports to prevent future disruptions to this vital part of the global economy. READ MORE
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15. The rescindment of cash management in the Swedish bank industry : a study of how to maintain the customer satisfaction while reducing the overall service offer
University essay from SLU/Dept. of EconomicsAbstract : Sweden is going through big changes within the bank sector. Increasing card usage, decrease of cash acceptance in the society, an attempt to reduce money laundering, and a possible increase in profitability has lead to the rescindment of cash management among three of the four major banks. READ MORE
