Essays about: "service quality in healthcare"
Showing result 6 - 10 of 34 essays containing the words service quality in healthcare.
-
6. ASSESSING SERVICE QUALITY AND CUSTOMER SATISFACTION USING SERVQUAL MODEL (A mixed-method study to assess service quality of ultrasound departments of private hospitals in Karachi city)
University essay from Göteborgs universitet/Graduate SchoolAbstract : Service quality and customer satisfaction are important concepts that companies need to understand to stay competitive in business and thus grow. Companies need to know how to measure these constructs from the consumer's perspective to understand their needs better and thus satisfy them. READ MORE
-
7. Bridging the gap – identifying spaces where value can be co-created on the path to a good quality, local healthcare
University essay from Linköpings universitet/Institutionen för datavetenskapAbstract : “Good quality, local healthcare – A primary care reform (SOU 2018:39) was used as a contextual frame in this study with the aim of identifying spaces where patients, next of kin and healthcare personnel, through the use of design, can be supported in developing more collaborative ways of working in the two northernmost regions in Sweden. Qualitative methods such as semi structured interviews and workshops were conducted together with multimorbid patients, their next of kin and healthcare personnel. READ MORE
-
8. Leadership in an era of digitalization : A study of digitalization and leadership in the healthcare industry
University essay from Jönköping University/Internationella HandelshögskolanAbstract : Many industries are transitioning to a digitalized world these days due to new opportunities and applications that come with it. This process has been accelerated in various ways due to the Covid-19 pandemic, to the point where many organizations have been able to digitalize some aspects of their daily tasks in a short period of time, ranging from using new technology and equipment like AI to utilizing social media and web-based platforms for forming virtual communities. READ MORE
-
9. Service Innovation Framework In Complex Healthcare System
University essay from Högskolan i Halmstad/Akademin för företagande, innovation och hållbarhetAbstract : In the last two decades, Innovation in healthcare has brought about a significant transition from the conventional methods relating to activities within the healthcare system such as medical record journaling and patient diagnosis and additionally to the way clinical care is delivered to the patients. Service innovation as opposed to product innovation is the integration or positive increment of new or existing services cumprocesses in the system through the introduction of new methods, techniques, or abstract services. READ MORE
-
10. Innovative solutions for dementia care using ICT: A qualitative content analysis.
University essay from Linnéuniversitetet/Institutionen för informatik (IK)Abstract : Aims/Objectives: The objectives of this thesis were to examine and discuss the existing information and communication technology (ICT) tools used in the healthcare sector for older adults with dementia, the benefits and challenges of using these ICT tools from the perspective of older adults with dementia and their health care providers. Research methods: Data was collected using semi-structured interviews with older adults with dementia and health care providers and managers at a nursing home in Nigeria. READ MORE