Essays about: "service quality in the banking sector"

Showing result 11 - 14 of 14 essays containing the words service quality in the banking sector.

  1. 11. The impact of service quality in customer satisfaction case of "One Bank"

    University essay from Institutionen för teknik och samhälle

    Author : Abu Nayam; Mohammad Rezaul Karim; [2011]
    Keywords : ;

    Abstract : The aim of this thesis is to gather more knowledge about the impact of service quality on customer satisfaction in “One bank Ltd” in Bangladesh. Nowadays the market of the serviceproviding firm is highly competitive and the expectation of the customer is increasing. READ MORE

  3. 12. Internal Marketing : A way to transfer brand identity to Swedbank and Forex Bank's employees

    University essay from IHH, EMM (Entrepreneurskap, Marknadsföring, Management)

    Author : Malin Hilmersson; Lena Eriksson; Emma Sjölander; [2009]
    Keywords : internal marketing; brand identity; crisis communication; internal commuication; Swedbank; Forex Bank;

    Abstract : .... READ MORE

  4. 13. Usability of GIS in banking sector : A case study of banking environment in Bangladesh

    University essay from Linköpings universitet/Institutionen för datavetenskap

    Author : Razib Masum; Palash Chandra Roy; [2008]
    Keywords : GIS; Bank Loan; Customer location; Customer service;

    Abstract :  In recent time, GIS technology has been used in banking sector. Geographical  Information System uses to make a better management in various sectors in the real life world. The GIS technology covered how to make a decision, data sourcing, data quality and used them in real time environments. READ MORE

  5. 14. Cashing in on Customers? Cooperative Pricing Theory with an Application on the Swedish Banking Sector

    University essay from Ekonomiska institutionen

    Author : Pär Emanuelsson; [2000]
    Keywords : Economics; Cooperative pricing; Collusion; Strategy; Bank; Swedish Banking Sector; Competition; Market Structure; Nationalekonomi;

    Abstract : The reason for this study of the Swedish banking sector is that we suspect that collusion is at hand in the sector. We ground our suspiciousness on the extensive revenues and high retail banking fees. Swedish banking fees are the highest in EU. READ MORE