Essays about: "service quality of public company"

Showing result 1 - 5 of 16 essays containing the words service quality of public company.

  1. 1. On the security of VoIP mobile network operator and international carrier interconnects

    University essay from KTH/Skolan för elektro- och systemteknik (EES)

    Author : Mina Naguib; [2016]
    Keywords : VoIP; Security; TDM; PSTN; International Carrier Network; Mobile Operators; SBC; Signaling;

    Abstract : All Mobile Network Operators (MNOs) as well as international carriers are moving voice services from the legacy Public Switched Telephone Network (PSTN) to Voice over IP (VoIP). The benefit is that VoIP traffic can be easily rerouted at any moment, thus giving companies a variety of options as traffic can be rerouted to any carrier of choice leading to different Quality of Service (QoS) levels (and thus agreements) as well as different prices to choose from. READ MORE

  2. 2. Value Co-Creation & Proposition in Service Business Models & Eco-Systems – Interactions, Perspectives, Roles : 20 Manager Interviews in SMEs & MNCs 3 Case Studies from IBM (Leadership, Strategy, Technology, Services)

    University essay from Karlstads universitet/Avdelningen för företagsekonomi; Karlstads universitet/Centrum för tjänsteforskning

    Author : Damjan Tošić; Usman Tariq Bhatty; [2014]
    Keywords : Business Models; Service Business Models; Business Model Canvas; Service Concepts; Value Co-Creation; Value Proposition; Service-Dominant Logic; Service Science; Service Eco-Systems; Manager Interviews; Case Studies; Karlstad University; Service Research Center; CTF; IBM;

    Abstract : The academic and business understanding of how Business Models through Service Logic co-creates, proposes, and captures value in extensive and complex Networked Systems is at its first daylight, specifically in the context of Service Systems with their Ecologies. With the complexity emerging in the Service Economies along with the advances in Information and Communication Technology such as the Cloud and Big Data, to describe and define the business operations, units, and value propositions consequently is done by business modeling and innovation of the company to acquire a current or new capitalization strategy, control and execution. READ MORE

  3. 3. Automated Enterprise Service Bus Based Enterprise Architecture Documentation

    University essay from KTH/Industriella informations- och styrsystem

    Author : Sebastian Grunow; [2012]
    Keywords : EAM; Enterprise Architecture Management; Documentation; Automation;

    Abstract : As a consequence of the increasing requirements on enterprises caused by globalization, fusion of business and IT, new/changing technologies and especially new regulations Enterprise Architecture Management has gained increasing public attention. In this context Enterprise Architecture (EA) can be considered as a holistic view of an enterprise acting as a "collaboration force" between business aspects such as goals, visions, strategies and governance principles as well as IT aspects. READ MORE

  4. 4. Development of handheld mobile applications for the public sector in Android and iOS using agile Kanban process tool

    University essay from Medie- och Informationsteknik

    Author : Gustav Engvall; Fredrik Bergström; [2011]
    Keywords : Android; iOS; iphone; Kanban; usability; heuristic evaluation; public sector; municipality; mobile application;

    Abstract : The innovation progress for municipalities is currently going slowly. Today most of the communication, decision-making, delegation and service of process are still handled via letter mail or phone calls. Companies and municipalities are starting to comprehend this and see opportunities. READ MORE

  5. 5. Buyers' and users' perception of satisfaction : - A quantitative case study of the educational services provided by Revenues

    University essay from Handelshögskolan vid Umeå universitet

    Author : Mattias Källström; Gabriella Gall; [2011]
    Keywords : ;

    Abstract : Due to the increased competition in the service sector, and the increase of customers’ ability to spread their thoughts and experiences about different services, the pressure on the companies operating in the service sector has increased rapidly. We have conducted an investigation of a specific case of Revenues, a service company operating in Umeå, with both private and public customers. READ MORE