Essays about: "service recovery"

Showing result 21 - 25 of 92 essays containing the words service recovery.

1. 21. REINTEGRATION OR REVICTIMIZATION?: An Analysis of Reintegration Assistance Provided to Victims of Human Trafficking

   University essay from Göteborgs universitet/Institutionen för globala studier

   Author : Sarah Lowry; [2021-10-04]
   Keywords : Human Trafficking; Reintegration Assitance; Aftercare; Contexualisation; Community; Sustainabilty;

   Abstract : Human trafficking is a crime that extends beyond borders and jurisdictions. International legal standards exist to prevent, suppress, and reintegrate victims into their communities. Once repatriated, survivors of human trafficking require various physical, psychological, and social recovery services, commonly conceptualized as aftercare services. READ MORE

3. 22. The influence of Covid-19 on Environmental Non-Governmental Organizations operations

   University essay from Uppsala universitet/Företagsekonomiska institutionen

   Author : Elsa Widing; Ruqiyo Ahmed; [2021]
   Keywords : ENGO; NGO; Virtual; Digitalization; Covid-19; Pandemic; Advocacy; Operations; Service;

   Abstract : This thesis aims to address the research gap in the ENGO literature of how the present Covid-19 pandemic has influenced ENGOs operations. Further, it seeks to explore whether these changes are experienced as an opportunity or a challenge. READ MORE

4. 23. Where Service Recovery Meets its Paradox : A search for the level of Service Recovery required for the Service Recovery Paradox to occur in the Hotel Industry

   University essay from Högskolan i Gävle/Företagsekonomi

   Author : Andreas Edström; Beatrice Nylander; [2021]
   Keywords : service failure; service recovery; service recovery paradox; service recovery hotel industry; customer satisfaction;

   Abstract : Title: Where Service Recovery Meets its Paradox - A search for the level of Service Recovery required for the Service Recovery Paradox to occur in the Hotel Industry  Level: Student thesis, final assignment for Bachelor Degree in Business Administration  Author: Beatrice Nylander & Andreas Edström  Supervisor: Patrik Sörqvist  Date: 2021 – June  Aim: The purpose of this study was to, within the hotel industry, investigate at what level of service recovery the service recovery paradox will come into existence.  Method: Two surveys have been conducted where 190 respondents were introduced to a scenario- based service failure in the hotel industry. READ MORE

5. 24. Analysis of Market-Based Flexibility Services- An Evaluation of Flexible Resources’ Indirect Impact on Network Congestion.

   University essay from Lunds universitet/Miljö- och energisystem

   Author : Tobias Gunneberg; [2021]
   Keywords : Local flexibility markets; Demand-side flexibility; Congestion management; Load shifting; flexible resources; Technology and Engineering;

   Abstract : Capacity shortages in electricity grids can impose significant costs on society due to missed investments in industry. Due to limited profit opportunities and long lead times, grid reinforcements are not a viable solution to the problem, which must therefore be prevented through efficient use of existing grid resources. READ MORE

6. 25. Brand Feedback and eWOM Sentiment on Twitter : Evaluating the effect of company response strategies in online public conversations

   University essay from Högskolan i Gävle/Företagsekonomi

   Author : Linnea Rudenius; [2020]
   Keywords : ;

   Abstract : Aim: The purpose of this study is to investigate how brand feedback response strategies impact eWOM sentiment in public conversations between consumers and businesses. Method: The study has been conducted by collecting over one million tweets from Twitter and performing automated sentiment analysis of these tweets. READ MORE