Essays about: "service-driven competence"

Found 1 essay containing the words service-driven competence.

  1. 1. Competence Assessment of Air Traffic Controllers: A transition from Safety-I to Safety-II

    University essay from Lunds universitet/Avdelningen för Riskhantering och Samhällssäkerhet

    Author : Anne-Mette Petri; [2015]
    Keywords : Competence assessment; FLMU06; Air Traffic Control; Safety-II; Competence assessment synthesis; System informants; Adaptive competence; six stage competence model; Social competence.; Service-driven competence; Social Sciences;

    Abstract : The reality in terms of operational competence has changed. The past tradition of assessing procedural compliance of the individual Air Traffic Controller is today challenged in a dynamic and intractable socio-technical system like Air Traffic Management. READ MORE