Essays about: "significance of the study of employee retention"

Found 4 essays containing the words significance of the study of employee retention.

  1. 1. The effects of servicescape on customer satisfaction and possible implications on customer retention within movie theater industry

    University essay from Mälardalens universitet/Akademin för ekonomi, samhälle och teknik

    Author : Fareed Ahmedi; Mustafa Al Salhi; Felix Huynh; [2023]
    Keywords : SF Bio; Movie theaters; Cinema; Leisure Service; Servicescape; Strategic Roles of Servicescape; Three Dimensions of Servicescape; Five Servicescape Factors;

    Abstract : Research questions: How does the servicescape in movie theaters, with a particular focus on SF Bio Västerås, influence customer satisfaction and retention, and what are the perceived quality and challenges associated with its implementation? Purpose: The purpose of this study is to explore how movie theaters, such as SF Bio Västerås, use servicescape to influence customer service experience. The study aims to investigate the customers' perceived quality of movie theater servicescape and its impact on customer satisfaction and retention. READ MORE

  2. 2. Organisational Learning: L&D Impact on Early Stage Employee Retention in Consulting Firms

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Simay Cakmak; Sarah El Mehdi; [2022]
    Keywords : learning organisation; employees; employee retention; engagement; L D; Business and Economics;

    Abstract : The focus of this study is to explore the relationship between learning and development practices and early-stage employee retention within Capgemini’s Nordic department and, more in general, within the consulting business. Qualitative and partly quantitative research methods were employed, starting from a theoretical review of existing knowledge on the matter, to a survey and interviews. READ MORE

  3. 3. Identifying predictors of work engagement: An example from a management consultancy company

    University essay from Psykologiska institutionen

    Author : Andreas Persson; [2010]
    Keywords : work engagement; predictors; leadership; employee development; innovation; communication;

    Abstract : Empirical evidence suggests work engagement to be of crucial importance for business critical aspects such as work performance and employee retention. When building a strategy for enhancing engagement in the workplace, identifying its predictors becomes important. READ MORE

  4. 4. What leaders can do to keep their key employees - Retention Management

    University essay from Göteborgs universitet/Företagsekonomiska institutionen

    Author : Lisa Hedberg; Maria Helnius; [2007-09-03T08:22:31Z]
    Keywords : leadership; recruitment; communication; motivation; key organizational members; retention management; employee turnover;

    Abstract : Background: retention management is a highly topical subject and an important dilemma many organizations might face in the future, if not facing it already. We believe that the leader plays a key role in employee retention and retention management. The concept of retention management can both have a narrow, and a broader significance. READ MORE