Essays about: "skill based routing"

Found 2 essays containing the words skill based routing.

1. 1. Skill based routing in telephone exchanges

   University essay from Lunds universitet/Ergonomi och aerosolteknologi

   Author : Henrik Edlund; Mikael Nilsson; [2017]
   Keywords : skill based routing; remote testing; usability; PBX private branch exchange ; prototyping; Telavox; Technology and Engineering;

   Abstract : Private branch exchange systems have been used to connect clients with enterprises for over 40 years and have over time progressed from manual switchboards to modern, internet based technologies. Despite technological progress, many clients still feel great frustration when contacting customer service, not being able to reach the person they seek. READ MORE

3. 2. Design andImplementation of a Module Generator for Low Power Multipliers

   University essay from Institutionen för systemteknik

   Author : Kaihong Sun; [2003]
   Keywords : Electronics; Modified Booth Encoding; Low Power; Multipliers; Module Generator.; Elektronik;

   Abstract : Multiplication is an important part of real-time system applications. Various hardware parallel multipliers used in such applications have been proposed. However, when the operand sizes of the multipliers and the process technology need to be changed, the existing multipliers have to be redesigned. READ MORE