Essays about: "strategic plan for customer satisfaction"
Showing result 1 - 5 of 6 essays containing the words strategic plan for customer satisfaction.
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1. A Performance Measurement System for SCO Industrial Base Performance Converting Sales
University essay from Lunds universitet/Teknisk logistikAbstract : From literature review a theoretical research model was developed describing the process for designing a performance measurement system fit for the company culture, strategic direction, and stakeholder perspective. Following the model, the definition of high performance for the department was investigated and success factors were formulated from interview results. READ MORE
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2. Strategic passenger-oriented timetable design : Long-term timetable designs with minimised passenger inconvenience
University essay from KTH/TransportplaneringAbstract : Timetable development and design is a complex process that is crucial for safe and efficient railway operations. The combination of steel wheels and steel rails makes it possible to create trains and to transport many vehicles, thus passengers and freight, at the same time, but it also results in longer braking distances. READ MORE
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3. Self transportation of goods for consumers from a retail store: A Pilot study
University essay from Lunds universitet/FörpackningslogistikAbstract : The Last-mile delivery is seen as an emerging attention due to the increased focus on e-commerce and Omni-channel retailing. Due to these and since it involves end consumers, organizations look for innovative solutions to provide customers with a service fulfillment option. READ MORE
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4. Improving Knowledge of Truck Fuel Consumption Using Data Analysis
University essay from Linköpings universitet/Reglerteknik; Linköpings universitet/Logistik- och kvalitetsutvecklingAbstract : The large potential of big data and how it has brought value into various industries have been established in research. Since big data has such large potential if handled and analyzed in the right way, revealing information to support decision making in an organization, this thesis is conducted as a case study at an automotive manufacturer with access to large amounts of customer usage data of their vehicles. READ MORE
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5. How to re-design Supply Chains more effective when a web sales portal is applied? : Based on a web-sales implementation plan of Spare Parts in the Industrial Electronics Industry
University essay from Akademin för teknik och miljöAbstract : The following thesis counteracts the relationship of Supply Chain Design (SCD) and web-sales[1], and concentrates on the overall aim of “How to re-design Supply Chains more effective when a web sales portal is applied?”. In order to clarify this aim, following four research objectives are set: How does e-commerce connect to Supply Chain Design in general? What is required for a successful implementation of e-commerce? What are the costs and benefits by implementing e-commerce? Which potential risk factors in correspondence of the implementation of e-commerce may influence the whole SCD and e-commerce interaction process? Previous studies have not discussed the interaction of e-commerce and supply chain design on operational level at all, which accounts for a large portion of interests these days. READ MORE
